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Planning Specialist
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**This is Worldline**
Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.
**The O**pportunity**
The assignment of the Field Services is the maintenance and installation of our various payment terminals and / or payment solutions at customers.
As Dispatcher/planner you ensure that our service level agreements are respected for the customers, For technicians, you make the most correct planning possible.
**Day-to-Day Responsibilities
- Planning and coordinating installations/interventions
- Assigning tasks to technicians and ensuring efficient trip planning.
- Monitoring the progress of interventions/installations and making adjustments where necessary.
- Communicating with technicians, customers and internal departments to ensure everything runs smoothly.
- Handling absences and maintaining administration.
- Contributing to the optimisation of planning processes.
**Who Are We Looking For**
We look for big thinkers. People who can drive positive change, step up and show what’s next - people with passion, can-do attitude and a hunger to learn and grow. In practice this means:
- At least a completed Secundary education,
- Relevant work experience in a similar position is a plus
- Excellent command of the Dutch language and French and good command of English, both orally and in writing.
- Good knowledge of MS Office and experience with planning software.
- Strong communication and organisational skills.
- Proactive, stress-resistant and solution-oriented.
- Team player with a flexible and positive attitude
- Customer Focus
- Result Oriented
- Ability to take a decision
- Ability to solve problems
- Ability to React Proactively
- Integrative Thinking Ability
**Perks & Benefits**
At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:
- Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
- Work with inspiring colleagues and be empowered to learn, grow and accelerate your career
**Shape the evolution**
We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.
