Mobility Officer

Daikin Europe NV (DENV) is a subsidiary of Daikin Industries Limited, a Japanese outstanding company and worldwide the biggest developer, producer and supplier of HVAC-R (heating, ventilation, air conditioning and refrigeration) solutions, including heating pumps and cooling technology.

DENV is Daikin’s sales, R&D, and production headquarters for Europe, the Middle-East and Africa. The headquarter has Belgian offices in Brussels, Ghent and Ostend, as well as 8 production plants, 24 sales subsidiaries and offices and a whole network of independent distributors and dealers across the EMEA region.

Daikin Europe, a leading provider of HVAC-R solutions, is seeking a dynamic and dedicated **Mobility Officer **to join our team in Ostend, Belgium. Due to our rapid growth, our car fleet has expanded significantly, currently accommodating between 500 and 550 vehicles. We have implemented numerous updates and changes to our fleet to support this growth. As we continue to expand, we are looking for a proactive individual to efficiently manage the administration and coordination of our mobility services. This role is crucial to ensure the seamless operation and continuous improvement of our car park and mobility solutions.

**Responsibilities**:

- **Follow-Up and Administration**:

- Coordinate with departments such as HR and General Affairs to ensure seamless execution of mobility policies.
- Coordinate the follow-up of drivers who have access to IQ, based on recruitments.
- Manage the orders, delivery, and discontinuation of run-in cars (rentals).
- Review and confirm leasing quotations and contracts with the leasing company.
- Ensure the smooth administrative flow from invitation to delivery of the car.
- Organize the operational meetings with the leasing company.
- Setting up communication and newsletters towards the drivers.
- **Data Management**:

- Prepare and analyse data for strategic follow-up.
- Control driver data and possibilities in line with payroll data.
- Support the transmission of data for payroll processing.
- Maintain accurate records and documentation related to mobility services.
- **Customer Support**:

- Address inquiries from drivers regarding car-related matters, including car policy, leasing, and charging passes.
- Collaborate with car dealers and leasing companies to resolve issues and ensure optimal service delivery.
- Monitor and respond to inquiries received via the mobility mailbox.

**Qualifications**:

- Bachelor's degree in Business Administration, Human Resources, or a related field.
- You have an interest in or previous experience in **mobility management** or related administrative roles.
- You have an analytical mindset.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Proficiency in Microsoft Office Suite and experience with mobility management software is a plus.
- Fluent in Dutch and English; knowledge of French or other languages is advantageous.

**Why Join Daikin Europe?**
- Opportunity to work in a dynamic and growing organization at the forefront of HVAC-R technology.
- Competitive salary and benefits package.
- Collaborative and supportive work environment with opportunities for professional development and growth.
- Be part of a dedicated team focused on driving sustainable mobility solutions and making a positive impact.

Daikin Europe is a subsidiary of Daikin Industries Ltd. and the leading provider of heating, cooling, ventilation, air purification, and refrigeration technology. The company designs, manufactures and brings to market a broad portfolio of equipment, as well as tailor-made solutions for residential, commercial, and industrial purposes in Europe, Middle East, and Africa (EMEA). To date, Daikin EMEA has over 12 000 employees across more than 59 consolidated subsidiaries. It has 12 major manufacturing facilities based in Belgium, the Czech Republic, Germany, Italy, Spain, Turkey, Austria, and the UK. Our aim is to drive sustainable and effective solutions, sparking a good climate for the generations to come. And all this can only be achieved because of our People.

**Good climate starts with people**
Our employees are the beating heart of our company. At Daikin, you get to work in a positive environment backed by trust, creativity and continuous improvement. Together, we create our top-quality solutions by empowering talented teams. You will get plenty of opportunities to learn and grow. We are deeply committed to a diverse and inclusive workplace culture that reflects the communities we serve. Good climate starts with people.