Receptionist (W/m) - Franchise

il y a 3 semaines

Brussels, Belgique Hilton Technologies Temps plein

Receptionist (w/m) - Franchise

Job Requirements
A Receptionist is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

- Ensure accurate and efficient running of reception including check in/out procedures
- Respond to Guest queries in a timely and efficient manner
- Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments
- Demonstrate a high level of customer service at all times
- Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
- Understand correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
- Answer switchboard calls, as required
- Ensure all Guest deliveries and messages are received effectively and efficiently
- Act in accordance with fire, health and safety regulations and follow the correct procedures when required
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Attend appropriate training courses, when required
- Follow and adhere to company brand standards
- Assist other departments wherever necessary and maintain good working relationships with Team Members
- Work with your Manager to identify a specific project to complete during your internship placement
- Create report with SALT scores.
- Create challenge for Team Front Office with SALT
- Make an action plan to progress SALT scores.
- Call the guest and reply to the comment on TripAdvisor, SALT.
- Manage the phone call after check-in

**Work Experience**
- You are fluent in English. French and/or Dutch are a plus
- You are driven by the guest experience: you are a good listener, proactive, you handle possible complaints
- Flexibility in tasks and shifts
- You work in a focused and orderly manner. You can handle a healthy portion of stress
- Like us, you like having fun at work :)

**Benefits**
meal per shift, attractive hotel rate within Hilton, 100% public transportation fee, lot of fun, be part of a dynamic group

**Disclaimer**This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

  • Franchise - Sales Associate

    il y a 1 mois

    Brussels, Belgique Marriott International, Inc Temps plein

    **Numer oferty** 22211466 **Kategoria oferty pracy** Sales & Marketing **Lokalizacja** Brussels Marriott Hotel Grand Place, Rue Auguste Orts 3-7 Grand Place, Brussels, Brussel, Belgium ZOBACZ NA MAPIE **Harmonogram** Full-Time **Zdalna lokalizacja?** N **Przeprowadzka?** N **Rodzaj stanowiska** Non-Management - W skład portfolio marek Marriott...

  • Franchise - Marketing Associate

    il y a 1 mois

    Brussels, Belgique Marriott International, Inc Temps plein

    **Numer oferty** 22210110 **Kategoria oferty pracy** Sales & Marketing **Lokalizacja** Brussels Marriott Hotel Grand Place, Rue Auguste Orts 3-7 Grand Place, Brussels, Brussel, Belgium ZOBACZ NA MAPIE **Harmonogram** Full-Time **Zdalna lokalizacja?** N **Przeprowadzka?** N **Rodzaj stanowiska** Non-Management - W skład portfolio marek Marriott...

  • Franchise - Sales Associate

    il y a 4 semaines

    Brussels, Belgique Marriott International, Inc Temps plein

    **Numer oferty** 22213761 **Kategoria oferty pracy** Sales & Marketing **Lokalizacja** Brussels Marriott Hotel Grand Place, Rue Auguste Orts 3-7 Grand Place, Brussels, Brussel, Belgium ZOBACZ NA MAPIE **Harmonogram** Full-Time **Zdalna lokalizacja?** N **Przeprowadzka?** N **Rodzaj stanowiska** Non-Management - W skład portfolio marek Marriott...

  • Hotel Receptionist

    il y a 1 mois

    Brussels, Belgique Hotel Co 51 Temps plein

    **Hotel Receptionist - Courtyard Brussels EU** Are we looking for **YOU**?! As a Hotel Receptionist in Courtyard by Marriott Brussels EU you will be a member of a great team where everyone is just as important as the other. - You will be responsible for the arrival and departure of our guests and the completion of all shift checklists. - You will be...

  • Franchise Network Manager W/m/x

    il y a 1 mois

    Brussels, Belgique Icare Executive Search Temps plein

    ICARE Executive Search, a Recruitment Company, is looking for an International Franchise Network Manager on a permanent contract for his customer specialized in oil and additves sector. The company's head office is based in Mechelen, but the assignments are mainly on the export market. Reporting to the Managing Director and working in an international...

  • Franchise - Front Desk Supervisor

    il y a 4 semaines

    Brussels, Belgique Marriott International, Inc Temps plein

    **Numer oferty** 22215521 **Kategoria oferty pracy** Rooms & Guest Services Operations **Lokalizacja** Brussels Marriott Hotel Grand Place, Rue Auguste Orts 3-7 Grand Place, Brussels, Brussel, Belgium ZOBACZ NA MAPIE **Harmonogram** Full-Time **Zdalna lokalizacja?** N **Przeprowadzka?** N **Rodzaj stanowiska** Non-Management - W skład portfolio marek...

  • Receptionist M/w/x

    il y a 4 semaines

    Brussels, Belgique MARIVAUX Temps plein

    **Description de l’entreprise **98 Boulevard Adolphe Max 1000 Bruxelles It is an independant hotel that was established in 1992 and is constantly adapting to the changing environment. **Description de la fonction **Description du poste: The receptionist is in charge of welcoming the guest aswell as conducting the various administrative tasks such as...

  • Réceptionniste (H/F)/x

    il y a 4 semaines

    Brussels, Belgique M&Y CONCEPT Temps plein

    **Description de l’entreprise **Le centre Wellness « Evasion » « recherche 1 réceptionniste (h/f/x) **Description de la fonction **Accueillir les clients, Répondre au téléphone, Suivi des demandes Gestion des réseaux sociaux (Insta, snap, etc) Nettoyage des espaces Gestion du linge (essuies, peignoirs) Veiller à la bonne tenue de la zone...

  • Day/night Receptionist

    il y a 2 jours

    Brussels, Belgique The Dominican Temps plein

    **Tasks** - Establish a permanent contact with the guests, provide optimal information in a foreign language in the following areas: - general tourist information, public transport, restaurants, theaters, etc..... - recording of alarm clocks, ordering cabs, theater tickets, etc... - promotion and sale of the various services offered by the hotel -...

  • Senior Customer Service Consultant

    il y a 1 mois

    Brussels, Belgique Progressis Temps plein

    Job Role- Customer Services Jobs- Contract Type- Perm- Location- Brussels- Salary- €3,500 - €4,000- Date Added- 24/04/2024- Date Expires- 22/05/2024- Industry- Other**Looking for a Senior Customer Service Consultant position in Brussels ? We have a job for you !** **Excel Careers and Excel Interim provide multilingual administrative support staff to...

  • Night Auditor

    il y a 4 semaines

    Brussels, Belgique Hotel Co 51 Temps plein

    **Night Receptionist (Full-Time) - Courtyard by Marriott Brussels EU** Are we looking for **YOU**?! As a Night Receptionist in Courtyard by Marriott Brussels EU you will be responsible for the preparation and disposition of all Night Audit work as well as all Front Office functions during the overnight shift. You will be a member of a great team where...

  • Night Auditor

    il y a 1 mois

    Brussels, Belgique Hotel Co 51 Temps plein

    **Night Receptionist (Full-Time) - Courtyard by Marriott Brussels EU** Are we looking for **YOU**?! As a Night Receptionist in Courtyard by Marriott Brussels EU you will be responsible for the preparation and disposition of all Night Audit work as well as all Front Office functions during the overnight shift. You will be a member of a great team where...

  • Night Auditor

    il y a 1 mois

    Brussels, Belgique Hotel Co 51 Temps plein

    **Night Receptionist (Full-Time) - Courtyard by Marriott Brussels EU** Are we looking for **YOU**?! As a Night Receptionist in Courtyard by Marriott Brussels EU you will be responsible for the preparation and disposition of all Night Audit work as well as all Front Office functions during the overnight shift. You will be a member of a great team where...

  • Day/night Receptionnist

    il y a 10 heures

    Brussels, Belgique The Dominican Temps plein

    **Function**: Receptionist Day & Night **Department**:Front Office **Direct responsible**: Front Office Manager/Assistant Front Office Manager **Contract**: Full time **You are**: - A passionate individual who strives to always treat others how you would like to be treated - You have skills in multiple different areas and love to learn new things - You...

  • Department Manager Bruxelles

    il y a 1 mois

    Brussels, Belgique H&M Temps plein

    Description de l'entreprise Trouve ta place dans un environnement en rapide évolution où tu interagis à la fois avec les clients et les collègues, et mets quotidiennement ton sens des affaires à contribution. Nous offrons un job où chaque jour est une aventure, où toi seul fixe les limites de tes possibilités de carrière, et où ta croissance...

  • Business Development Manager

    il y a 4 semaines

    Brussels, Belgique Weber-Stephen Deutschland Temps plein

    At Weber-Stephen Products, grilling is a passion that’s reflected in everything we do. Our goal is to share this passion and spark inspiration with the people who matter most - our grilling community. Weber has been the world’s premiere manufacturer of charcoal and gas grills and accessories since 1952. If you have the desire to work for a company that...

  • Receptionist / Bartender (Crew Member) - Moxy

    il y a 1 semaine

    Brussels, Belgique Hotel Co 51 Temps plein

    Confident communicator comfortable in a fast-paced service focused role. Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home **Main Tasks & responsibilities** - Helping guests and creating positive experiences - Manage hotel room inventory and checking guests in/out the Moxy way - Operate Food &...

  • Carroserie, Peintre

    il y a 1 mois

    Brussels, Belgique Auto M&W sprl Temps plein

    Vous êtes carrossier-tôlier de formation, avec Expérience. Vous aimez le travail bien fait et êtes rigoureux et soigneux.Vous effectuez les réparations et réadressages à effectuer sur le véhicule accidenté en respectant les règles du métier et en respectant les règles d'hygiène et de sécurité.Aussi vous démontez les pièces détachées,...

  • Mécanicien Auto

    il y a 1 semaine

    Brussels, Belgique Auto M&W sprl Temps plein

    Nous recherchons un mécanicien pour voitures et véhicules utilitaires légers.En tant que mécanicien automobile, vous serez chargé d'établir un diagnostique et d'effectuer la réparation. Type d'emploi : Temps Plein, CDI Programmation: - Heures supplémentaires - Lun-Ven Types de primes et de gratifications: - Heures supplémentaires payées -...

  • Zone Manager Belgium M/w

    il y a 1 mois

    Brussels, Belgique SCHMIDT GROUPE Temps plein

    **Schmidt Groupe,** leader dans le domaine de l’**aménagement de l’habitat**, poursuit sa croissance et développe sa présence en France et à l’international avec ses deux réseaux de distribution : Schmidt et Cuisinella. Avec** 6 usines en Europe**, 800 magasins et plus de 7 000 personnes participant au succès de nos marques, Schmidt Groupe est...