Junior Commercial Banking Advisor

**What can you expect?**:
Have you always dreamt of a commercial career within a bank agency? And do you want to be the familiar face and expert advisor for customers regarding all their daily banking activities? Then a job as a Junior Commercial Banking Advisor might be just the right fit for you.

As Tobania is a preferred partner for providing high-quality financial support services to various financial institutions, we continue to grow.

Would you like to grow with us? Read on

**What does a Junior Commercial Banking Advisor do at Tobania?**

As a Junior Commercial Banking Advisor, you will work from a local bank agency at our client's location (Region: Ninove-Opwijk). You support the sales and customer care team in managing customer relationships and generating new sales opportunities. Your tasks are very diverse and include the following responsibilities:

- **You are the primary point of contact for both individual and business customers**, answering all their inquiries and providing information about banking products and services. You assist end-users in opening and closing accounts, processing payments, handling transactions, and more.
- **You handle customer cases from A to Z**: you listen, analyse, and advise. For more complex issues, **you can rely on support from an internal team of specialists** from various departments to ensure all customer cases are handled carefully and professionally.
- **You actively support the sales team in generating new leads.** When interacting with customers, if you spot new sales opportunities, you pass them on to the team or close them yourself.
- **You contribute to improving internal business processes**, the customer journey, and communication with customers.

**Who are we looking for?**:
**Education**: A bachelor's or master's degree is a must, preferably in a financial or commercial field.

**Experience**:Our client provides the necessary training and support to help you quickly integrate into the team. Prior work experience is not required, but having had an internship or job experience as a student in a banking or sales environment is a significant advantage.

**Languages**:Dutch or French is your native language, but you also express yourself fluently in the other national language. Furthermore, you possess excellent communication skills, both oral and written.

**Personal Interests**: You have a strong interest in the financial sector and are eager to delve deeper into the fascinating world of banking products and services.

**Strengths**: You are a true team player, but you can also work independently and multitask effectively. You are attentive to customers, and with your customer-oriented mindset and strong analytical skills, you find suitable answers to all their questions. Moreover, you excel at spotting sales opportunities.

**What do we have to offer?**:

- A challenging job with lots of variety and autonomy, close to home.
- A permanent contract and an attractive salary supplemented with a comprehensive package of fringe benefits: 12 additional vacation days, meal and eco vouchers, a net expense allowance, a group and health insurance, and a company car (after 6 months).
- A close-knit team of colleagues who will make you feel at home and provide support and guidance for your career development. While you work at the client's location, you can always turn to us for a listening ear and a chat.
- Opportunities to further develop your talents through on-the-job learning, coaching, and our own Tobania Academy.
- Fun events and Friday Drinks

**So... who is Tobania again?**

Tobania is a dynamic and fast-growing consultancy company. We position ourselves as a reliable Business, Technology, and Data Consulting partner for private companies and governments seeking advice, expertise, services, and solutions to successfully execute their digital transformation processes.

What makes us unique? Tailor-made end-to-end projects supported by our more than 1100 Tobians, driven by the same values: Together, Open, Bright, and Entrepreneurial.

Are you looking for a future-proof employer with ample growth and career opportunities, and where working is genuinely enjoyable? Let us know We are looking forward to meeting you.