Account Manager Internship

il y a 1 semaine


Brussels, Belgique CentralApp Temps plein

CentralApp is a leader in online marketing for restaurants in **France and Belgium serving over 3.000 restaurants with break-though online tools such as the Smart Websit**e. This year our websites have been used by over 10 million people, a 200% growth from last year. We work daily with industry leaders working with local businesses such as **Google, BNP Paribas Fortis, Deliveroo, Tiller or Petit Futé.**

As businesses will progressively be allowed to re-open, CentralApp is setting ambitious goals for its Business Development activities by targeting **to serve 30.000 customers in the coming years.**

To help deliver this plan, we are looking for a **Account Manager Intern** with a thing for hospitality (restaurants, hotels...) who is able to work with other local businesses.

**Your role**:
We are looking for an Account Executive Intern to assist the customer success team. Through the internship you will learn how to create the best websites for our clients, optimise existing websites in order to improve on their KPIs, design & optimise visuals for our clients (incl. logos) and prepare analysis for our Customer Success team. Depending on your language skills you will be able to assist in one of multiple countries.

***More specifically you will**:
***:

- **Copyrighting**:You know how to write simple but effective articles by adapting to different writing styles, while keeping in mind the SEO impact.
- **Design & Select visuals**:You have a good design sense and can manipulate easy to use design tools like Sketch, Canvas, etc.
- **Performance reports**: Using internal tools, you will prepare the performance follow-up to be used by Customer Success.
- **Client success follow-up**: You will assist the client success team in meeting follow-ups.
- **Key Projects **:Multiple ad-hoc projects to improve Customer Success KPIs (Referral Rate, Churn & NPS)
- **Helpdesk**: Contribute to the development of customer resources.

**Requirements**:
**Your profile is**:

- **Writing skills**:You are recognised for your writing skills (irreproachable spelling in particular).
- **Local business smart**: You understand how a local business works and what are its challenges
- **Business sense**: You have a good business sense.
- **Tech savvy**: You are tech savvy and can work super fast on multiple screens.
- Native in **French**OR **English**:

- Working knowledge of **English**.
- **Working knowledge **of Spanish, Italian, Dutch or Chinese is a plus
- **You are available for 20-24 weeks (6 months)**

**Bonus**:

- Other languages are a plus languages.
- Design skills.

**Benefits**
- Join the CentralApp team in of one of Belgium’s fastest growing start-ups, and participate in changing the local business industry within a team of entrepreneurs
- Have a real impact on the company's growth and evolution.
- Work with people who love what they do every day.
- Company events and dinners.
- Meals are covered.



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