Technical Writer
il y a 6 jours
**Technical Writer (NISC)
- **Working Location**:Braine-l'Alleud, Belgium**
- **Language**:High proficiency level in English language
**EXPERIENCE AND EDUCATION:
**Essential Qualifications/Experience:
- Proficient in using word processor (in particular styles and layout functions) and visualization tools
- Very good knowledge of Network and IT operations and service support in an ITIL framework, including configuration management and change management
- Very good interpersonal skills in order to interview and cooperate with technicians and engineers
- Good knowledge of the following technical areas: network routing and switching, network management, hosting (including virtualisation and container technologies), storage, virtualisation, backup and restore, active directory, identity management, internet access
- Good knowledge of Static and Deployable IT environments
- Good knowledge of CISCO products
- Good knowledge of Microsoft Server Products such as: Windows Server 2012 R2, Windows Server 2012 R2, Windows 2016, Remote Desktop Services (RDS), in large Active Directory environments
- Good knowledge of IT Security, in particular with respect to IT Service Delivery
**DUTIES/ROLE**:
- Standard Operating Procedures (SOP) / Standard Operating Instructions (SOI):
ü Creation, maintenance, and retirement of accounts
ü Publishing a website
ü AD (Microsoft Active Directory) Operations
ü Managing Privileged Accounts
ü Performing Security Validation (ESEC)
ü Software asset management
ü Updating NISC Configuration management Database
ü Data checking on the NISC Configuration management Database
ü Generating reports from the NISC Configuration management Database
- Work Instructions (WI)
ü Group, account, DL creation
ü AD maintenance
ü Metadata cleanup
ü Adding a workstation
ü Adding a Server
ü AD Security Checks
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