Senior Technical Consultant
il y a 20 heures
**Job Category **:Mulesoft - Customer Success Group
**Job Details**:
Location: Belgium
Opportunity for flexible working arrangements: full or part time hours.
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work for six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which uses 1% of our time, equity, and product to improve communities around the world.
MuleSoft’s Professional Services team works across every technology and system to deliver solutions to customers in every industry. As a Senior Technical Consultant / Architect on our Services team, you will have the opportunity to enable our customers to understand and employ MuleSoft technology hands-on while coaching and mentoring best-in-class members of a fast-paced, growing organization.
**What you’ll achieve**:
3 months:
- Participate in MuleSoft Technical Product and Consulting Services training, methodology, and enablement
- Begin participation in field activities with clients by shadowing seasoned architects and practicing enablement gained from training
- Begin to complete Mulesoft implementations for customers and start on your journey to internalize business outcomes and business context relevance to MuleSoft implementation methodologies and approaches
- Complete MuleSoft technical certifications and fully ramp on technology and implementation methodologies; start to develop and supply domain expertise and project deliverables to internal knowledge exchange
- Begin mentorship and guidance of junior Services team members and help to build out our services organization
**12 months**:
- Continue to lead technical teams through multi-phased delivery projects and provide hands-on delivery guidance to influence standards for development, governance, and operational life cycle
- Promote frameworks, project results, best practices/policies and implementations to internal collaboration networks and IP sharing
- Find opportunities to expand MuleSoft footprint and drive further services and customer service, lead multiple engagements simultaneously, and drive partnerships and cross collaboration with MuleSoft partners, SIs, and 3rd Parties
- Identify ongoing risks and struggles throughout project experiences in the field and contribute to defining and implementing internal mitigation measures to meet customer needs
- Promote, train, coach, and mentor Services team members on hard technical skills and soft skills
- Find opportunities and efficiencies in customers IT operating model, and support implementation of the SLDC pipeline to get greater value out of the Mulesoft platform.
- Lead development of technical brown bag sessions and publish/facilitate reusable content to the field
- Work with MuleSoft product leadership providing valuable product insight, guiding product direction and features.
- Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of our projects and lead customers through solution design
**What you’ll need to be successful**:
- French language capabilities, at minimum business proficiency
- Experience leading integration teams and architecting solutions
- Proven experiences architecting services integrations with at least two of the following:
- MuleSoft or other solutions (e.g., IBM, BEA, Oracle Fusion, TIBCO, Dell Boomi, Progress Sonic, etc.)
- API Management solutions (Apigee, Mashery, etc)
- Proven experience managing and architecting for multiple technical integration project SDLCs (Software Development Life Cycle) end-to-end, sometimes simultaneously
- Working knowledge of on-premise/cloud-based infrastructures, SDLC pipelines, and deployments/configurations and definition/evangelism of best practices/standards
- Demonstrated ability to efficiently architect solutions within a diverse technical team of client, SIs, contractors, and internal teams
- Experience leading technical teams and mentoring junior level resources, consultants, and clients while leading internal initiatives to grow Services organization practices
- Demonstrated experience with High-Availability, Fault-Tolerance, Performance Testing and Tuning parameters on multiple engagements
- Demonstrated expertise in architecting, implementing, and supporting enterprise-grade technical solutions meeting complex business requirements while evangelizing integration methodologies and supporting business case justification to C-level executives
- Experience driving technical workshops with technical and business clients to derive value added ser
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