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We are looking for an enthusiastic colleague to strengthen the phase-out & migration team within the _Segment of Industries Tribe,_ with a strong focus on Fiber migrations.
The challenge & richness of this position is to work on the future evolution of customer digitization and network evolution.
You act as Transformation Manager within the Enterprise Business Market. You are end-to-end responsible for the EBU migration & out phasing projects for our business segments:
- Technology related: SDH (ISDN, BA, PRA, Leased lines,...)
- Customer related: Buildings and road works
- Fiber related: ISDN phase out and SDH phase out, copper out phasing
**Role and responsibilities**:
- Execution of the Phase out Transformation roadmap (short & long term) per technology and customer site;
- Definition of operational flow based on target analysis and internal and sales alignment;
- Sales channels reporting and communication, coaching & support;
- Customer communication (Letters, Registered Letters,...) & customer contacts;
- Escalation & cancellation management;
- Reporting SalesForce Cases, follow-up of closed Won's to the Core Team & EBU management.
**Profile**
- You have a good command of technology and are naturally inspired by trends & evolutions in the telco & IT industry;
- You have a least 3 years of experiences working in a big organization;
- You can quickly absorb and process a lot of information;
- You see connections between (sometimes not obvious) domains;
- Understands the technical phasing out and can translate this to the needs of the customer;
- You have strong collaboration skills and can work with different profiles to successfully complete challenges (since you also work closely with NEO and CUO, stakeholder management is an important characteristic);
- Can do, open-minded and respectful are "non-negotiable" in this position
- Creativity, inspiration & hands-on switching are part of your toolbox to get ahead in your domain.
- Multilingual (NL, FR, EN)
