Global Account Manager Southern Europe

il y a 2 semaines


Brussels, Belgique Radisson Hotel Group - Corporate Office - Sales Temps plein

At RHG we are looking for a Global Account Manager Southern Europe.
- Locations available: Brussels, Paris, Madrid, Milan.

***
**Mission and Purpose**:

- To drive all profitable revenue (MICE & Group) and market share growth for hotel(s) through the focus on a selected portfolio of existing strategic accounts as defined by the line manager via the 3rd Party Intermediaries (TMC-PCO) to ensure account development is properly implemented at all levels.
- Focus is on strategic industries/segments and accounts.
- Develop relationships with identified key international accounts and 3rd Party Intermediary (TMC-PCO) within appropriate region/segment in order to drive all profitable revenue in Meetings & Events and market share growth for the Radisson Hotel Group.
- Develop knowledge of each account, its pipeline, full global potential, supplier management and strategic focus.
- Create consultative selling approach to maximise commercial opportunity for Radisson Hotel Group
- Work alongside, communicate & co-ordinate with other Sales Team Members across Areas/Theatres to deliver total Account planning.
- Ensure effective communication and coordination with other department of the commercial organisation to ensure that relevant strategy is understood and aligned.

**Key Roles Responsibilities**:

- To develop and manage a portfolio of selected Accounts across EMEA as per RHG customer lifecycle standards.
- To drive profitable M&E growth through the strategic accounts to meet budget, and capture opportunities for the Radisson Hotel Group (all brands and types)
- To ensure product knowledge of RHG portfolio, and identified key hotels
- To research, identify and establish new business sales contacts, develop relationships and revenue opportunities from existing clients
- To develop and implement focused strategies for account development in order to penetrate accounts and communicate to all internal stakeholders, leveraging collaboration and work from analytics team
- To undertake regular meetings and activities with managed accounts and ensure they have the knowledge to grow business and revenues
- To agree marketing activity to underpin the account strategies and deliver increased customer / market share activity monitors progress on a timely basis
- To ensure regular communication with clients to deliver key messages and support the hotels as/when required
- To organize and host client events and familiarization trips, to enhance relationship and build client knowledge
- To demonstrate a growth in production revenues and market share with account base, focused on total profitable revenue
- To ensure all activities are recorded within all accounts via CRM regularly
- To work with Area Sales Teams and sales support team to assist handling enquiries, account development and follow up on key leads
- To ensure new business transacted via the Global Sales Team is handled professional and researched for further future potential
- To attend team meetings as/when required
- To perform regular communications with all stakeholders internally & externally
- To participate in industry networking events and maximize membership within industry associations
- To stay on top of industry trends, news, competitor activities and update the team accordingly

**Job requirements and qualifications**:
**_Minimum education:_** Desirable but not essential university degree at bachelor level or equivalent
Hospitality or related higher education

**_Minimum experience:_** At least 2-3 year’s Strategic (Key) Account Management

Experience gained in Commercial department, preferably M&E

Track record of Sales excellence

Experience within hospitality and related travel companies an advantage

**_Language skills:_** Fluent in English (written and verbal) with professional working knowledge of key languages in
operating area French, Spanish

INDMANAGE


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