Project Opération Leader Dis Services
il y a 2 semaines
Req ID:424301
Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide
**PURPOSE OF THE JOB**
- Être le garant des niveaux de stocks projets D&IS Services et de toutes les activités GSI qui en découlent.
- Soutenir le lancement et le suivi des activités opérationnelles liées à la garantie et aux projets services qui le nécessitent.
- Permettre les flux de pièces nécessaires aux activités d’échanges standards et à la location d’outils de maintenance
**MAIN RESPONSABILITIES**
- Assurer les flux physiques de pièces et outils entre les différents sites Alstom, stocks déportés et Clients.
- Garantir la justesse des stocks déportés dans GSI : Régularisations, SM, remises en stock, Inventaires
- Suivre les niveaux de stocks GSI, participer au calcul et à la validation des besoins indépendants des projets Services.
- Interface client Charleroi: Recevoir et traiter les demandes de Fastlanes au départ de Mulhouse et la location d’outils de maintenance.
- Veiller au respect des process par les intervenants : Sites Alstom, Sites clients, Prestataires
- Prendre la mesure des performances de l’activité à l’aide d’indicateurs, tant en interne qu’en externe (KPI).
- S’interfacer avec les fournisseurs internes et externes pour la mise en place de flux de rétrofits
- Réconcilier les factures de prestations avec les opérations pour validation
- Participer à la rédaction, mise en place et amélioration des process liés aux activités Services.
- Contribuer à la mise en place et au suivi de nouveaux projets Services.
- Assurer le back-up des autres activités opérationnelles D&IS Services
**MAIN REQUIRED COMPETENCES**
**Educational Requirements**
**Mandatory**:
Bachelier en logistique ou expérience dans une fonction équivalente en milieu industriel ou service après-vente.
**Desirable**:
- Lean 6 Six Sigma
**Mandatory**:
- Outil de gestion intégrée SAP : niveau opérationnel
- MS Office : niveau opérationnel
- Capacités de synthèse et rédactionnelles
- Langues:
Anglais : Niveau intermédiaire (B1)
Néerlandais, Allemand et Italien sont des plus
**Desirable**:
- Bonne connaissance des produits (signalisation et matériel roulant ferroviaire
- Bonne connaissance des flux logistique Alstom
**Competencies & Skills***
- Autonomie dans les tâches requises en assurant l’interopérabilité avec les collègues.
- Capaciter de mener de front différents sujets pour différents projets Services.
- Force de proposition dans l’amélioration des process.
- Etre le contact privilégié du client et assurer un service optimal dans la gestion de ses demandes.
- Analyser les problèmes et prendre des décisions.
- Comprendre la philosophie « Services », la flexibilité et la réactivité que cela implique
- Job situé à Charleroi - Déplacement jusqu’à 20% du temps
Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?
**Equal opportunity statement**:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.
**Job Type**:Experienced
**Job Segment**:Lean Six Sigma, Manager, Six Sigma, ERP, SAP, Management, Technology
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