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**Customer Success Manager**:
**What is StriveCloud?**:
StriveCloud is a tech company based in Ghent, Belgium, dedicated to transforming businesses with gamification software. Founded on a passion for gaming, we’ve developed innovative solutions to enhance user engagement and loyalty across diverse sectors including (e)sports, mobility solutions, and education.
Trusted by clients like Club Brugge, Zumba, and Vuolog, we’re on a mission to revolutionize the market with our gamification software. Despite our compact team, we’re equipped with comprehensive API-driven integration tools and a robust content management system.
Ready to be part of our journey? Explore opportunities with us now
**What will you be doing?**:
As a Customer Success Manager at StriveCloud, you’ll play a central role in crafting success stories for our clients, focusing on our gamification software. You’ll closely collaborate with our team, attentively listening to our clients’ needs and translating them into actionable projects. From guiding them through onboarding to providing ongoing support, you’ll ensure their journey is seamless and rewarding. Your responsibilities extend to creating tailored solutions that meet the unique needs of each client, leveraging our gamification expertise and product knowledge.
Moreover, you’ll have the chance to unleash your creativity, offering innovative solutions and ideas to cater to our clients’ needs. With StriveCloud well positioned for growth, you’ll have numerous opportunities for professional development. We’ll support your growth, offering chances to expand your skills as our product and market presence expand. Join us in shaping these success stories, where each day presents opportunities to learn, grow, and make a significant impact.
**Who are we looking for?**:
- You bring energy to the team and to other stakeholders.
- You excel in problem-solving with creativity and ingenuity.
- You understand software development and can manage project timelines effectively.
- You have exceptional listening skills, effectively translating customer needs into actionable tasks for developers.
- Experience with project management tools and familiarity with Content Management Systems (CMS) are part of your skill set.
- You are intrigued by startups and have an affection with gamification or gaming in general
- PLUS: affinity with games, CSS knowledge, Atlassian stack (Jira/Confluence/..).
**What can you expect from us?**:
- Competitive salary with interesting fringe benefits
- Wonderful colleagues who are eager to work with you
- Sliding hours, where remote working and Friday after work drinks are optional
- An environment where personal development is important
- Flat hierarchy, where you can make a difference in a small team
**The location**:
StriveCloud is located at Gentbruggekouter 5, 9050 Ghent, Belgium.
Easy to reach by bike, public transport and car.
