Is Tester

Il y a 6 mois

Brussels, Belgique Serco Europe Temps plein

Job Introduction
Serco is the preferred partner for European Institutions and International Organizations, offering flexible ICT services and Contact Centre management across Europe. Our expertise extends from Information System support to consultancy under the DIGIT TM framework, supporting key entities such as the European Commission and Executive Agencies. As a leader in Service Integration and Management, we ensure seamless delivery of services across various platforms, embodying our commitment to excellence in every aspect of our work.

**We are hiring a IS Tester for European Commission DG Informatics (DIGIT TM) in Brussels and various locations around Europe.**

Main Responsibilities
**Responsibilities**:

- Definition of test plans and test cases on the ServiceNow platform.
- Construction of test scenarios and scripts.
- Execution of tests.
- Test coordination.
- Reporting of test results.

**LEVEL OF EDUCATION**

Minimum educational qualification corresponds to a bachelor degree of 3 years.

**KNOWLEDGE AND SKILLS**
- Excellent interpersonal and communication skills.
- Good redaction skills, experience in preparation of written reports.
- Capability of integration in an international/multi
- cultural environment, rapid self-starting capability and experience in working in team
- Analysis and problem-solving skills
- Proven ability to write clear and structured technical documents
- Ability to participate in technical meetings with good communication skills

**SPECIFIC EXPERTISE**
- Strong knowledge of various testing methodologies including functional testing, regression testing, integration testing, and user acceptance testing (UAT).
- Proficiency in designing and executing detailed test cases and test plans that cover both common and edge-case scenarios.
- Ability to analyze requirements and design specifications to create thorough test plans and cases.
- Excellent verbal and written communication skills to accurately report bugs, document test cases, and communicate testing outcomes to the development team and stakeholders.
- Skill in maintaining clear and concise documentation that tracks testing progress and outcomes.
- Ability to work effectively with cross-functional teams, including developers, project managers, and other stakeholders.
- Experience in working within an Agile development environment, participating in sprint planning, daily stand-ups, and review meetings.
- Comprehensive understanding of ServiceNow's architecture and core functionalities across various modules such as Human Resources Service Delivery (HRSD), IT Service Management (ITSM) and more.
- Familiarity with the user interface and navigation within ServiceNow, enabling the tester to efficiently test various scenarios as an end user would experience them.
- Proficiency in troubleshooting and isolating defects in a complex enterprise software environment like ServiceNow.
- Capability to simulate user problems and verify fixed bugs in a systematic and repeatable way.
- Familiarity with tools and techniques for managing test cases and defects, such as JIRA or SPM.
- Experience in the test data preparation
- Willingness to keep up with ServiceNow’s regular updates and new features.

About The Company
Serco, the trusted partner of European Institutions and International Organizations with over 30 years of excellence, we offer tailored solutions, from Information System support to dynamic consultancy under the DIGIT TM framework. Empowering key entities like the European Commission and Executive Agencies, we target operational efficiency and innovation.

**Why should you join Serco ?**
- Chance to contribute to innovation in the public services sector
- A company passionate about diversity and inclusion
- Permanent employment with comprehensive Serco Benefits package.

**Important**

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
- Please contact the recruitment team if needed_

**Data Protection**:
For more information on how the personal data is processed, please see the link Data Protection policy here.

Package Description
- Competitive Salary
- Corporate Benefits Package
- Chance to make a positive difference in a company passionate about diversity and inclusion.

**_Further information available from the Serco Europe Recruitment Team_

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