E-commerce Coordinator

**Who we are**:
Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, eBags, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.

**Samsonite Europe aims to provide a great online experience Join the digital team and become part of an industry-leading luggage brand.**

**The role requires someone who is self-motivated, can work in a structured way and with excellent attention to detail.**

**We are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.**

**Key Responsibilities**
- Improve ecommerce performance by providing the best possible customer experience
- Work closely together with the American Tourister product marketing and content marketing team to know the products and be aware of the marketing activities in order to identify the available content and prepare the online retail campaigns
- Propose pro-actively e-commerce campaigns and coordinate the onsite execution, including the merchandising optimization
- Work together with the online content designer, in order to create banners for the website and newsletters.
- You work as a project manager coordinating country feedback and create a clear campaign briefing for our e-commerce agency.
- Work closely with the Digital mktg team to adjust website content, activate social media to the benefit of Ecommerce sales channel (content, contest, Influencers, etc )
- Plan and create newsletters
- Run daily website checks to ensure the website is running smoothly across all devices
- Ensure all bugs are documented, prioritised and scheduled for resolution
- Keep a close eye on the performances and help with the regular KPIs reporting

**Why you'll love working here**:

- **Our employees matter. **As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.
- **Vibrant culture. **We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers us to bring our authentic selves and unique differences to work every day.
- **Socially responsible. **We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and innovative materials, methods, and models.

**What we value**:
At Samsonite, we do more than create the bags that move with our consumer, we inspire and celebrate the moments that move them. We believe we have a responsibility to the world in how we operate, the products we sell, the communities where we live and work, and how we treat the people we employ. We're as diverse as travel itself, and like travel, your journey with Samsonite presents the opportunity to be a part of something bigger and explore your passions. This is why we offer various paths for professionals and celebrate the knowledge and skills they bring to our team. We are committed to a respectful workplace that allows our team members to bring their best selves to the workplace daily.

Samsonite is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.