Field Applications Scientist

At Element Biosciences, we are passionate about our mission to empower the scientific community with more freedom and flexibility to accelerate our collective impact on humanity. We have built a highly efficient product-driven organization where employees can learn, grow, and thrive in a challenging but encouraging environment. We are committed to scientific integrity, collegiality, honesty, objectivity, and openness.

If you possess the following and want to make a meaningful impact, we invite you to explore this role.

**Essential Functions and Responsibilities**:

- Frequently traveling to the customer site is required
- Troubleshooting issues related to user's technical skills, biochemistry/assay design, experimental design, software, and instruments
- Displaying professionalism, understanding, tact, fairness, and technical knowledge in all customer interactions
- Providing strategic and competitive feedback to marketing and product development teams, and independently leads or manages beta tests at customer sites
- Working independently on significant and unique issues requiring collaboration with key decision-makers and senior managers across the organization which may impact future products, concepts, and technologies
- Assisting sales and marketing on pre and post strategic sales activities requiring both technical depth and market knowledge
- Delivering customer training and workshops, both in-person and remote
- Utilizing service CRM software to accurately identify and document customer opportunities
- Collaborating with internal partners to resolve customer issues and improve processes

**Education and Experience**:

- Bachelors degree with 4+ years, Masters degree with 2+ years or PhD with experience in NGS library construction (a combination of experience and education may be considered)
- Experience with NGS sequencing instrument and sequencing run set up along with NGS sample and library prep workflows is preferred
- Experience with cell biology, microscopy, and multiomics is preferred
- Must be highly motivated and have strong problem-solving ability
- Excellent communication and strong relationship building skills
- Highly collaborative and adaptable; able to work well within multidisciplinary teams
- Skilled in nucleic acids and protein analytical methods
- Generate high quality and reproducible wet-lab data from established protocols
- High degree of comfort navigating technical project discussions
- Must be able to work independently and as a team player
- Demonstrated account management skills
- Fluent in French and English, other languages are a plus

**Physical Requirements**:

- Frequently moves boxes weighing up to 20 pounds.

**Location**:

- Remote - Belgium preferred

**Travel**:

- International travel up to 50%

**Job Type**:

- Full-time
- Please note: Base compensation will depend on multiple factors, including geographic location, qualifications, and experience._

We foster an environment such that all people are afforded the freedom to pursue their passions without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.