Business Analyst
il y a 1 semaine
**Welcome to DIGI Belgium**
We’re making waves in the telecom landscape with a single goal: to disrupt and redefine. We’re here with bold ambitions and a vision to be fiercely customer-centric, pushing the boundaries of what’s possible through innovation. If you're looking for a dynamic environment, keep reading
We’re currently seeking a **Business Analyst** to join our Business Process Management team. This is a crucial role where you’ll help DIGI Belgium shape solutions to meet business needs, creating real impact as you translate these needs into clear, actionable requirements and improvements.
**What you’ll do**:
As a Business Analyst with us, you’ll be at the heart of our projects, interacting with business teams to collect and clarify their requirements, working with our technical team to ensure these needs are met, and playing a key role in delivering relevant solutions. Specifically, you’ll:
- ** Gather and Analyze Business Requirements**
Collect and translate business needs across departments into requirements for our key platforms (primarily Odoo and Nextcloud), ensuring alignment with our strategic goals. You’ll turn these into detailed tasks, specifications, or demo materials to drive development or train colleagues, tailoring the solution for each unique need.
- ** Support and Troubleshoot**
As the go-to for Odoo support, you’ll work directly with users to resolve issues, troubleshoot, and provide clear guidance, helping them to navigate challenges efficiently.
- ** Enable Smooth Communication**
Keep the wheels turning by ensuring that communication flows smoothly between stakeholders. Whether it’s sending updates, arranging calls, reporting on progress, or flagging challenges to management, you’ll ensure that everyone stays informed and aligned.
- ** Collaborate Across Teams**
Work alongside developers and business teams, bridging perspectives to achieve the best outcomes. From high-level needs to technical tasks, you’ll connect the dots to ensure our technology serves the business effectively.
**In short, your role includes**:
- Gathering and understanding business requirements
- Training colleagues and providing guidance
- Managing the helpdesk for Odoo support
- Coordinating across business and technical teams
- Maintaining strong, clear communication
We’re looking for a motivated, inquisitive individual who’s really eager to learn and excited to make a difference.
- ** Interest in IT, Business, and Telecom**
A genuine interest in IT systems and telecom is key. You’ll be immersed in both business and tech aspects, so being naturally curious about these fields will help you thrive.
- ** Analytical and Proactive**
You should have a knack for understanding complex requirements and breaking them down into clear, actionable steps. We value a proactive, solution-oriented mindset.
- ** Fast Learner and Team Player**
You’ll have opportunities to grow, so being open to learning (and asking questions) is essential. While we’ll support you, you should also be comfortable working independently.
- ** Odoo Experience a Plus**
While Odoo knowledge is beneficial, if you’re new to it, we’re ready to help you get up to speed, as it’s a major part of this role.
**What you bring**:
- ** Languages**: Proficiency in English and either French or Dutch
- ** Education**: Bachelor’s or master’s degree in business, IT, engineering, or a related field, or equivalent experience
- ** Experience**: 0-4 years (junior to medior level) in a relevant field
- ** Skills**: Strong communication skills, analytical abilities, and a collaborative approach working together with every stakeholders
**Our offer**:
- ** Full-time contract** with competitive market-based remuneration supplemented with fringe benefits
- ** Flexible work environment**, including the possibility of teleworking
- A **modern, innovative workplace** where you can drive change and leave a mark
- A friendly and supportive team in a **family-like atmosphere** that values creativity, collaboration, and personal growth.
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