Host/hostess Brussels
il y a 23 heures
Mission Générale
As a** Host/Hostess **you consistently deliver high quality service to all our clients.
Principales activités
**_ What will your daily life look like?_**
***
Hosting:
- Support the team in their daily work by offering drinks and refreshments to clients
- Accompany clients in their journeys in the store
- Help clients visit the store by guiding them through Hermès universes
Conciergerie:
- Provide bespoke and high touch hospitality service to clients in collaboration with the sales team
- Assist guests and clients with obtaining taxi or car service and support clients into cars assisting with their shopping bags or purchases as necessary
- Provide information about the neighborhood, store services and other customer inquiries
- Give information on current events in the city
- Relevant customer facing experience in luxury retail or another high-end service environment
- Capacity to work collaboratively and in fast-paced environment with continuously changing priorities
- Ability to provide information about the neighborhood, store services and other customer inquiries
- A natural passion for people & service
- Ability to adapt to different cultures & a real sense of empathy
- A team player attitude to reach a common goal & go the extra mile
- Strong communication skills, offering warmth and graciousness in all interactions
- Fluent in English and Dutch or French
- To be a quick learner with a strong sense of curiosity
A propos du groupe Hermès
**Hermès Benelux & Nordics** is a subsidiary of Hermès International, distributing Hermès products in Benelux and Scandinavia. Its region is a **geographical and cultural mosaic**, operating 8 stores in beautiful cities such as Brussels, Knokke, Amsterdam, Copenhagen, Luxembourg, Stockholm and Oslo.
- Type de contrat:
Stage
- Pays:
Belgique
- Ville:
Brussels
- Travail:
Retail
- Expérience:
Débutants acceptés
- Société:
Hermès Benelux
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