Salesforce Field Service Business Partner

il y a 3 semaines


Brussels, Belgique Equans Temps plein

Salesforce Field Service Business Partner

**Offer ID**:

- 65449

**Job**:

- Support Functions / IT and Digital

**Contract type**:

- Permanent

**Schedule**:

- Full-Time

**Country**:

- Belgium

**WHAT IF YOU GOT THE OPPORTUNITY TO IMPLEMENT AND OPTIMIZE THE SALESFORCE FIELD SERVICE SOLUTION TO PROVIDE AN EVEN BETTER RESPONSE TO THE NEEDS OF OUR COLLEAGUES AND CLIENTS?**

As part of the rollout of Salesforce Field Service across our various sites, we are looking for a Salesforce Field Service Business Partner. This role will help digitize our service processes and improve efficiency, quality and customer satisfaction within our organization.

**WHAT WILL YOU DO?**
- analysis and optimization: investigate the needs of different departments and stakeholders, identifying improvements to make the tool more efficient and user-friendly
- uniform rollout: ensure that the tool is rolled out uniformly across all teams, aiming to create consistent working methods
- stakeholder management: collaborate with technicians, team leaders, IT, and other stakeholders to ensure the tool exceeds expectations and helps solve any issues
- training and support: provide training and support to employees so they can make the most of the tool

**WHAT DO YOU BRING?**
- proven experience in implementing and optimizing Salesforce Field Service or similar tools
- experience in a Business Partner role, preferably within a technical or service-oriented organization
- strong analytical skills and experience in process optimization
- knowledge of project management methodologies is a plus
- affinity with digital environments and experience in improving tools and processes
- strong communication skills and the ability to effectively collaborate with different stakeholders
- result-oriented, proactive attitude and a hands-on mentality

**WANT TO TACKLE TOMORROW’S MULTI-TECHNICAL CHALLENGES WITH US?**

Then join our experts in the various **innovative** and **exciting projects** of Equans. You get the opportunity to use your **technical skills** as well as to discover **cutting-edge technologies** and help customers in the 3 major transitions of today: the energy transition, the industrial transition and the digital transition.

Joining Equans is more than that You also get:

- a **competitive salary** in line with your education and experience
- interesting **training and career opportunities**:

- the opportunity to play a key role in the digitization of our service activities and contribute to the improvement of our customer satisfaction
- a collegial and open working environment within the operational teams where we support each other and celebrate successes together
- group-, hospitalization-, disability **insurance**:

- eco & **meal vouchers**, representation allowance, 13th month, holiday pay
- concessionary travel, **lease car (with fuel card/charging card)**, bicycle lease plan
- **smartphone**with subscription, internet fee
- **additional paid leave**, seniority leave, homeworking

**We are looking forward to meeting you**

**+**
Leaflet | © OpenStreetMap**Place**:

- Workplace : Brussels Belgium

**APPLY FOR THIS JOB OFFER


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