D365 CRM
il y a 5 jours
**Title**:Dynamics 365 CRM &.NET Specialist (Customer Engagement)
**Location**:Brussels (2x days a week onsite minimum)
**Duration**:6 - 12 Months Rolling Contract
**Languages**:English** (mandatory) **& French **or** Dutch** (Bonus)**
**Budget**:€450 - €500 per day, all inclusive
**THIS PROJECT IS OUTSIDE IR35**
**Project/Department Description and responsibilities**
Our client is currently looking for a senior CRM Developers due to additional demands and increasing challenges.
Within this department, there are 3 squads in place with +-10 team-members/squad
**In our department there are 3 types of projects**
- maintenance on projects in production
- new large scale projects
- changes on deployed projects
**Currently 3 project are ongoing**:
- Sales, which is based on the Sales module of Microsoft Dynamics
- two projects on the Servicing part.
**Primary Tasks and responsibilities**
- Insure the well understanding of all the requirements
- Translate the functional and business analysis in programming language and architecture
- Study and discuss the functional analysis with the designated internal contact
- Conduct the Test driven development
- Test the program in the integrated environment following the Agile method
- Document the software
- Report potential issues to the functional analysts proposing the optimal solution for the achievement of the best result
- Evaluate the impact of potential changes on the software modules and report any potential problems
**Secondary Tasks and responsibilities**
- Quality assurance
- Write the test scenarios
- Test the final solution as proposed to the end users
- Document the test results
- Solve testing problems and retest
- Constant evolvement conducted in lessons learned after each milestone achieved
- Put in practice the improvement actions and good practices of software development
- Leadership skills compatible with over 5 years of professional experience
- Very good coaching & training skills
**Technical profile requirements**
- Expert knowledge of Microsoft Dynamics Customer Engagement CRM
- +3 years of Dynamics 365 Sales & Servicing
- +5 years of active working experience with.Net
- Expert knowledge of programming languages:.Net
- Good knowledge of methodology: Agile, Object Oriented
- Good knowledge of tools: JIRA, SVN
- Working Knowledge of SSIS & Kingswaysoft
- Working Knowledge of SSRS
**Non-Technical profile requirements**
- Accepts personal responsibility for client satisfaction
- Strong tracking, coordination and project planning skills
- Establishes and manages engagement objectives, expectations and quality plan
- Strong analytical and problem-solving skills
- Must be able to work on multiple simultaneous tasks with limited supervision
- Quick learner, motivated self-starter
- Excellent customer service, interpersonal, communication and team collaboration skills
- Able to follow change management procedures and internal guidelines
- Leadership skills compatible with over 5 years of professional experience
- Very good Coaching & training skills
**Methodology/Certification requirements**
- Master Degree in Computer Science OR equivalent through experience. Advanced course work in technical systems plus continued education in technical disciplines is preferred
- Certified Dynamics 365 Customer Engagement
**Language proficiencies**
- Fluent in English
- Dutch or French is an asset
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