File Handler Car Insurance
Il y a 5 mois
Vous êtes méticuleux, vous avez l'esprit commercial et vous savez vous exprimer avec aisance ? Vous savez convaincre ? Nous recherchons pour notre client dans le secteur de l'assurance un gestionnaire de polices.
**Description**
- Au quotidien, vous établissez de manière autonome de nouvelles polices, modifiez ou annulez des polices existantes, préparez des confirmations de couverture et enregistrez des véhicules ou reprenez une police existante d'une autre société et vous vous occupez de la lettre d'annulation.
- Vous entretenez une relation de qualité, professionnelle et axée sur le client, en répondant aux questions de manière claire, correcte, utile et amicale. Vous le faites généralement vous-même, mais pour les questions plus complexes, vous pouvez faire appel à un expert.
- Vous gérez les polices conformément aux règles d'acceptation internes.
- Vous connaissez parfaitement les conditions des polices et les adaptez aux besoins du client. En outre, vous perfectionnez vos connaissances pour devenir un expert de nos produits et services.
- Vous effectuez toutes les tâches administratives connexes correctement et dans les délais.
- Vous prenez des initiatives pour améliorer les procédures et les méthodes de travail.
- Vous êtes flexible en ce qui concerne votre horaire de travail en concertation avec votre équipe (lundi-vendredi) et vous participez à un programme de garde (pendant les heures de bureau).
**Profile**
- Vous êtes titulaire d'un diplôme de bachelier : de préférence en finance, en langues, en assurances ou dans un domaine juridique ou - Vous avez une expérience pertinente : une expérience dans la branche automobile est un atout.
- Vous vous exprimez parfaitement en néerlandais et en français (une grande partie de nos dossiers sont francophones), la connaissance de l'anglais est un plus mais n'est pas indispensable.
- Vous avez des aptitudes commerciales et de convivialité : vous convainquez les prospects des produits en mettant à l'épreuve vos talents de négociateur.
- Grâce à votre empathie et à votre attitude positive, vous gagnez rapidement la confiance du client, découvrez ses besoins et proposez la politique appropriée.
- Vous êtes orienté vers le client et le service et recherchez proactivement la bonne solution.
- Vous travaillez de manière indépendante, avec précision, de manière structurée et en résolvant les problèmes.
- Vos capacités d'analyse vous permettent de comparer les polices et de donner les bons conseils.
**Offer**
- Un travail varié où il est primordial de fournir un service exceptionnel aux clients et aux partenaires.
- Un poste permanent assorti d'une rémunération attrayante
- Possibilité de travailler jusqu'à 3 jours à domicile.
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