Assistant Front Office Manager

il y a 3 semaines


Brussels, Belgique The Dominican Temps plein

**Objectives and tasks**:

- Supporting Management of Front Desk Team:_
- Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence
- Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel
- Ensures employee recognition is taking place on all shifts
- Establishes and maintains open, collaborative relationships with employees
- Operation & Daily tasks:_
- Ensuring proper billing and charging of all accounts
- Handling and follow up on all guests’ requests
- Answering the telephone
- Learn to work at all the different shifts, morning, afternoon and night
- Support the Front Office Manager in the day-to-day operations of the Front Office department
- Exceptional Customer Service:_
- Greet and Welcome all guests approaching the Front Desk in accordance with the hotel standards
- Sets a positive example for guest relations
- Handles guest problems and complaints effectively
- Check-in and check-out of our international guests and groups according to The Dominican hotel standards
- Interacts with guests to obtain feedback on product quality and service levels
- Displays outstanding hospitality skills

**Qualifications & requirements**
- Diplomatic
- Analytical
- Structured
- Multilingual (bilingual NL/FR, NL/ENG or FR/ENG is a must)
- Having perfect writing and speaking skills
- Having an eye for details
- knowledge in OPERA is a plus

**Benefits**:

- Company events
- Eco vouchers
- Travel reimbursement

Schedule:

- Day shift
- Evening shift
- Flexible hours
- Night shift

Supplemental pay types:

- 13th month salary
- Night shift pay
- Sunday or public holiday pay

**Experience**:

- Hotel Front Office: 4 years (preferred)

**Language**:

- French (preferred)
- English (preferred)
- Dutch (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Work Location: One location


  • Hotel Front Office Manager

    il y a 1 semaine


    Brussels, Belgique OPO Hotel Temps plein

    **THIS JOB DOES NOT FIT YOU** - **Unless you can**: _lead by example._ - **Unless you have**: _excellent communication skills._ - **Unless you are**: _a lifelong learner - success is never final ☺︎_ **BE PART OF IT** ☺︎ OPO Hotel is the capital’s finest new ☆☆☆☆ hotel just recently inaugurated on Thursday September 7th - Doing what it...

  • Front Office Manager

    il y a 2 semaines


    Brussels, Belgique VENDOM COMPANY Temps plein

    **VENDÔM - Nouvelle opportunité - Front Office Manager (H/F) - Hôtel 5* - Bruxelles** Vendôm vous propose une opportunité exceptionnelle en tant que **Front Office Manager (H/F)** pour un **hôtel 5* à Bruxelles.** **Profil recherché et condition de poste**: - Expérience préalable en tant qu’Assistant Front Office Manager confirmé ou Front...

  • Front Office Shift Leader

    il y a 3 semaines


    Brussels, Belgique Thon Hotels brussels City Centre Temps plein

    Our perfect match ❤ - Experience in Front Office department. You have previous experience in Front Office in a similar position. - Customer oriented. Making people happy is your priority. You adapt to the changing needs of our guests. - Communication. You love being in contact with both guests and colleagues in English and French, Dutch and every other...

  • Front Desk Manager

    Il y a 2 mois


    Brussels, Belgique OPO Hotel Temps plein

    Doing what it takes to meet guests expectations is your moto... You have previous Front Desk experience as Shift leader / Assistant Front Office Manager in a 4 or 5 star property. An excellent knowledge of English and Dutch and/or French language is a must. Another language is always a plus. You possess excellent grooming standards, excellent communication...

  • Assistant Front Office Manager

    il y a 3 semaines


    Brussels, Belgique The Dominican Temps plein

    **Objectives and tasks**: - Supporting Management of Front Desk Team:_ - Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence - Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel - Ensures...


  • Brussels, Belgique Marriott International, Inc Temps plein

    **Job Number** 23096573 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Brussels Airport Hotel, Brussels National Airport, Brussels, Brussel, Belgium VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...

  • Front Office Manager

    Il y a 2 mois


    Brussels, Belgique Cardo Brussels Hotel Temps plein

    Taken Overall Job Purpose Front Office Manager will administer front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures...

  • Front Office Manager

    il y a 7 jours


    Brussels, Belgique Pillows City Hotel Brussels Centre Temps plein

    **Front Office Manager voor **Pillows City Hotel Brussels** - Onderdeel van het luxueuze Pillows Hotels - Je vervult de wensen van de gast en overtreft hun verwachtingen - Je hebt soortgelijke werkervaring in high-end hotels - Je hebt kennis van Brussels - 38 uur beschikbaar **Over de vacature** Het is de winter van 2017. Het eerste Pillows Hotels opent aan...


  • Brussels, Belgique Marriott International, Inc Temps plein

    **Job Number** 24018482 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Brussels Airport Hotel, Brussels National Airport, Brussels, Brussel, Belgium VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...

  • Front Office Manager

    il y a 3 semaines


    Brussels, Belgique Hospitality Talents - Recruitment Agency Temps plein

    Hospitality Talents, a recruitment agency specialized in Hospitality profiles, is currently looking for an experienced and highly motivated Front Office Manager to join the team of our client in Brussels.As the Front Office Manager, you will play a pivotal role in ensuring that guests experience exceptional service and luxury throughout their stay. Reporting...

  • Front Office Manager

    il y a 4 semaines


    Brussels, Belgique Hospitality Talents - Recruitment Agency Temps plein

    Job DescriptionHospitality Talents, a recruitment agency specialized in Hospitality profiles, is currently looking for an experienced and highly motivated Front Office Manager to join the team of our client in Brussels.As the Front Office Manager, you will play a pivotal role in ensuring that guests experience exceptional service and luxury throughout their...


  • Brussels, Belgique NH Hotel Group Temps plein

    You are the driving force behind the Front Office Team. You are a real team player, an example in the field of guest contact, and you know all the ins and outs of the administration of the Front Office. A great service is not only what our guests experience thanks to you, but also your team members experience this NH Collection feeling as well. You enjoy...


  • Brussels, Belgique NH Hotel Group Temps plein

    You are the driving force behind the Front Office Team. You are a real team player, an example in the field of guest contact, and you know all the ins and outs of the administration of the Front Office. "Feel the Extraordinary" is not only what our guests experience thanks to you, but also your team members experience this NH Collection feeling as well. You...


  • Brussels, Belgique NH Hotel Group Temps plein

    You are the driving force behind the Front Office Team. You are a real team player, an example in the field of guest contact, and you know all the ins and outs of the administration of the Front Office. A great service is not only what our guests experience thanks to you, but also your team members experience this NH Collection feeling as well. You enjoy...

  • Front Office Manager

    il y a 4 semaines


    Brussels, Belgique The Dominican Temps plein

    We are looking for a Front office manager to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, reservations and guests services. Ultimately, you should be able to ensure our front desk provides professional and...


  • Brussels, Belgique JULIANA EXPLOITATION BRUSSELS Temps plein

    **Description de l’entreprise** **L'entreprise**: **Coordonnées de l'entreprise**: Juliana Hotel Brussels Place des Martyrs 4 1000 Brussels Belgium Place des Martyrs 4, 1000 Brussels Belgium **Site internet de l'entreprise**: **Description de l'entreprise**: Ideally located in the heart of the city, the Juliana Hotel Brussels (43 rooms & suites) is...


  • Brussels, Belgique NH Hotel Group Temps plein

    Je bent de drijvende kracht achter het Front Office Team. Je bent een echte teamspeler, een voorbeeld op het gebied van gastencontact en je kent alle ins en outs van de administratie van de Front Office. Een uitstekend verblijf ervaren onze gasten niet alleen dankzij jou, maar ook je teamleden ervaren dit NH-gevoel. Je doet graag een extra stap voor je...


  • Brussels, Belgique NH Hotel Group Temps plein

    Je bent de drijvende kracht achter het Front Office Team. Je bent een echte teamspeler, een voorbeeld op het gebied van gastencontact en je kent alle ins en outs van de administratie van de Front Office. "Feel the Extraordinary" ervaren onze gasten niet alleen dankzij jou, maar ook je teamleden ervaren dit NH Collection gevoel. Je doet graag een extra stap...


  • Brussels, Belgique NH Hotel Group Temps plein

    Je bent de drijvende kracht achter het Front Office Team. Je bent een echte teamspeler, een voorbeeld op het gebied van gastencontact en je kent alle ins en outs van de administratie van de Front Office. Een uitstekend verblijf ervaren onze gasten niet alleen dankzij jou, maar ook je teamleden ervaren dit NH-gevoel. Je doet graag een extra stap voor je...

  • Front Office Manager

    il y a 18 heures


    Brussels, Belgique Olav Thon Gruppen Temps plein

    **About Thon Hotels**: - **Passionately committed**. We daily strive to create special moments for our guests. - **Professional hospitality**. We aim to see, hear, and relate to all our guests. - **The power to please**. We are keen to make a personal effort to ensure every stay is the best stay! - **Innovative**. We constantly improve and invest in our...