Credit Collection Specialist

Our client is a global nonprofit organization with offices in Brussels. Credit Collection Specialist - EN - Brussels Functieomschrijving - Monitor accounts receivable and identify overdue accounts - Contact customers via phone and email regarding outstanding invoices - Negotiate payment plans and suitable repayment dates - Resolve billing issues, customer disputes, and complaints - Collaborate with internal departments to follow up on disputes - Maintain and update credit collection records and reports - Analyze customer financial status to assess credit risk - Work with sales teams on non-paying customers and review processes - Prepare regular reports on unpaid accounts and repayment progress - Promote credit management awareness and ensure efficient processes Profiel - Bachelor's degree or equivalent by experience - Fluency in English and Arabic, any other language is a plus - Minimum 3 years of proven experience in Collection/Credit Management environments - Proficiency in the Microsoft Office suite, especially Excel - Excellent interpersonal skills, including diplomacy and tact - Excellent written and verbal communication skills and the ability to adjust the communication style to the stakeholder Aanbod - A long term contract with development opportunities - A competitive salary and numerous extra legal advantages - Flexible working hours and the option of homeworking (up to 3 to 4 days a week) - More than 30 days of vacation - A supportive and collaborative working environment - A temporary position within a large and established organization in the pharmaceutical sector - Etc.