Innova - CRM & Customer Experience - Analyst / Architect

We're looking for an experienced Functional Analyst/ Architect ((CRM & Contact Center Transformation) to help lead a major transformation of our client's customer service and technology landscape. This role is perfect for someone who enjoys connecting business goals with smart, scalable technology solutions. 🔍 What you'll do: Evaluate and select the right...

We're looking for an experienced Functional Analyst/ Architect ((CRM & Contact Center Transformation) to help lead a major transformation of our client's customer service and technology landscape. This role is perfect for someone who enjoys connecting business goals with smart, scalable technology solutions. 🔍 what you'll do Evaluate and select the right...

Our client is a prominent player in the financial sector, recognized for its comprehensive range of banking and financial services. With a global presence, it serves a diverse clientele, including individuals, corporations, and institutions. Emphasizing innovation and customer-centricity, it leverages advanced technologies to deliver tailored solutions that...

Our client is a prominent player in the financial sector, recognized for its comprehensive range of banking and financial services. With a global presence, it serves a diverse clientele, including individuals, corporations, and institutions. Emphasizing innovation and customer-centricity, it leverages advanced technologies to deliver tailored solutions that...

💼Job Title: Functional Enterprise Architect👨 💻Job Type: Contract👨 💻Who can apply: Anyone📍Location: Brussels, Belgium📍Language: English 💼Work regime: Hybrid (3 days/week onsite)🔥Keywords: SectorOur client is a prominent player in the financial sector, recognized for its comprehensive range of banking and financial services. With a...

💼Job Title: Solution Architect💻Job Type: Freelance📍Location: Brussels, Belgium💼Work regime: Hybrid Client: Our client is a prominent telecommunications company known for its extensive network infrastructure and comprehensive range of services. It provides innovative solutions in internet, mobile, and television communications, catering to both...

Job Title: Solution ArchitectJob Type: FreelanceLocation: Brussels, BelgiumWork regime: Hybrid Client: Our client is a prominent telecommunications company known for its extensive network infrastructure and comprehensive range of services. It provides innovative solutions in internet, mobile, and television communications, catering to both residential and...

Your responsabilities Primary tasks and responsibilities: Lead and facilitate workshops with business and technical stakeholders to gather and validate business, functional, and non-functional requirements. Translate business needs into clear, structured, and actionable requirements aligned with IAM best practices. Develop and document the Target Operating...

Your responsabilities Primary tasks and responsibilities: Lead and facilitate workshops with business and technical stakeholders to gather and validate business, functional, and non-functional requirements. Translate business needs into clear, structured, and actionable requirements aligned with IAM best practices. Develop and document the Target Operating...

Our client is a prominent player in the financial sector, recognized for its comprehensive range of banking and financial services. With a global presence, it serves a diverse clientele, including individuals, corporations, and institutions. Emphasizing innovation and customer-centricity, it leverages advanced technologies to deliver tailored solutions that...