Branch Manager Lead
il y a 2 semaines
About the Company
Our client is a well-established player in technical distribution with a strong footprint in Belgium. They are looking for a Branch Manager to lead one of their key regional branches.
Job DescriptionThe successful candidate will be responsible for the full operational, commercial, and strategic management of a local agency. This role requires hands-on leadership skills, driving sales growth, managing internal teams, and ensuring top-tier customer experience.
Key Responsibilities- Commercial Development:
- Grow local sales by promoting tailored offers and services to clients.
- Organize promotional events and increase the branch's local visibility.
- Maintain strong ties with supplier representatives and partners.
- Analyze performance metrics and implement corrective commercial actions.
- Team Leadership:
- Manage, coach, and develop a team of sales and support staff.
- Take part in recruitment and onboarding of new employees.
- Motivate the team and foster a culture of continuous improvement.
- Set clear objectives and track team performance.
- Customer Experience & Sales Excellence:
- Build and maintain strong, trust-based client relationships.
- Support your team during negotiations and ensure client satisfaction.
- Provide advice on the most suitable sales channels and solutions.
- Work closely with the field sales team to expand the customer portfolio.
- Operational & Financial Management:
- Ensure operational efficiency and compliance across branch activities.
- Handle customer disputes or issues when needed.
- Monitor KPIs (budget, margin, quality, etc.) and improve branch performance.
- A strong commercial background, ideally in B2B distribution.
- Experience managing a small to medium-sized operational team.
- Technical understanding of electrical products is a plus.
- Strong analytical and negotiation skills.
- Client-first mentality and ability to build lasting partnerships.
- Language: Dutch/English
- A full-time permanent contract.
- An attractive salary package with company car, meal vouchers, group and hospital insurance, bonus system, and other benefits.
- An exciting leadership role with real autonomy and impact.
- Opportunities for professional development within a growing, stable organisation.
- A collaborative work culture with clear values and a hands-on spirit.
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