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Technical System Specialist

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Mechelen, Flandre, Belgique ITC Infotech Temps plein

Job Overview:

ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality.

Key Responsibilities:

  • Providing end-user support for hardware, software, and peripheral devices (e.g., troubleshooting and resolving issues with operating systems (Windows, macOS, Linux), office applications, and enterprise tools)
  • Assisting users with password resets, account unlocks, and access requests
  • Maintaining IT infrastructure, addressing issues proactively to avoid downtime
  • Supporting and managing infrastructure in manufacturing plants, ensuring seamless integration of IT with OT systems

Required Skills and Qualifications:

  • Bachelor's degree in computer science, Information Technology, or a related field (or equivalent work experience)
  • 3+ years of experience in system administration and local IT support, preferably in manufacturing or plant environments
  • Experience managing IT infrastructure in manufacturing plants and familiarity with OT/PCD systems
  • Knowledge of cloud platforms and hybrid IT environments
  • Understanding of endpoint security, data protection measures, and IT-OT security convergence