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Desktop Computer Hardware and Software Expert
il y a 1 semaine
We are a leading global technology company, delivering cutting-edge solutions in digital, engineering, cloud, and AI. With over 224,000 employees across 60 countries, we strive to empower our people to drive innovation and excellence.
Key Responsibilities:
This role involves providing expert technical assistance and support to end-users, addressing hardware, software, and network issues efficiently. Key tasks include:
• Resolving hardware, software, and network problems in a timely manner
• Configuring and managing user accounts and permissions
• Collaborating with remote teams to address complex technical issues
• Educating users on IT systems and applications
• Maintaining adherence to company IT policies and security protocols
• Participating in IT projects like system upgrades, deployments, and migrations
Qualifications:
To excel in this position, you should possess:
• Demonstrated experience in IT support or comparable roles
• Familiarity with Active Directory, Office 365, and remote desktop tools
• Strong analytical and problem-solving abilities
• Effective communication and collaboration skills
What We Offer:
As part of our team, you will enjoy a dynamic, inclusive work environment with opportunities to grow professionally and contribute to making a positive impact in our community.
