Customer Service Representative
il y a 3 jours
We are looking for a highly skilled Customer Service Specialist to join our team in Ghent. As a key member of our support team, you will be responsible for providing exceptional support and assistance to customers.
About the RoleIn this role, you will work closely with sales managers, logistics, mill production planning, and supply chain coordination teams to ensure seamless communication and order processing.
You will be the first point of contact for customers, responding to their inquiries and resolving any issues that may arise. Your excellent communication skills will enable you to build strong relationships with customers, ensuring their needs are met and exceeded.
- Receiving, processing, and confirming orders
- Reporting customer-related information
- Providing first-line support for sustainability-related topics
To succeed in this role, you will need:
- A bachelor's degree in a relevant area
- Experience in sales and/or customer service
- Fluency in English and German, with additional languages such as Spanish, Italian, and French being a plus
- Excellent communication and interpersonal skills
- The ability to work effectively with different ERP systems and MS Office
We offer a competitive remuneration package and a range of benefits, including:
- A challenging and rewarding role in an exciting international organization
- Ongoing training and development opportunities
- A supportive and collaborative team environment
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