Technical Support Professional

il y a 2 jours


SintLaureins, Flandre, Belgique Sertalink Temps plein

About Us

Sertalink is an IT Security company that helps organizations optimize and secure their IT infrastructure.

We work closely with top technology vendors to deliver innovative solutions.

Job Responsibilities

You will be part of a dynamic team, working on various projects and tasks related to IT security and support.

Your duties will include:

  1. Supporting customers onboarding process
  2. Escalating complex incidents to senior engineers
  3. Improving support processes and internal efficiency

Requirements

  • IT-related degree or experience
  • Good communication skills in Dutch and English
  • Knowledge of IT security concepts and technologies
  • Familiarity with tools such as Windows Server and Microsoft 365

Benefits

We offer a challenging work environment, international training opportunities, and regular team events.



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