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Business Process Improvement Specialist
il y a 2 semaines
Xpower - IT drives your business is a fast-growing company developing cutting-edge ERP and DMS solutions for various industries.
We're seeking a motivated team player who thrives on challenges and wants to make an impact as ERP Business Consultant.
Your Role – What You'll Be DoingAs an ERP Business Consultant, you will be responsible for:
- Project Management & Implementation:
- You will serve as the primary point of contact for customers, guiding them through every project phase: intake, data conversion, parameterization, training, go-live, and aftercare.
- You will ensure smooth project execution by providing regular updates to management and project leaders.
- Collaboration is key. You will work closely with consultants and teams across Layout, Accounting, Support, and Development.
- For large-scale projects, you will maintain strong relationships with clients, project management teams, and manufacturers.
- Consulting & Customer Success:
- You will visit customers, train their teams, and provide strategic guidance to maximize the value of XDMS.
- You will identify opportunities for improvements, report bugs, and suggest process optimizations to enhance customer experience.
- Becoming an XDMS expert is part of your journey. Sharing knowledge with both customers and colleagues is essential.
- You will communicate clearly and proactively, ensuring seamless collaboration with all stakeholders.
We are looking for someone with a background in economics, business processes, or accounting. As a team player, you will thrive in a supportive and dynamic environment. Traveling and working on-site with clients are also requirements.
We can assign you to different customers across Europe, depending on your ambitions and experience. You think in workflows and can translate complex processes into clear plans and milestones. Presenting and discussing solutions with clients and colleagues is also a must.
Initial experience with ERP software is necessary, and speaking Dutch, French, and English fluently is required. Any additional languages are a plus. Experience or a strong interest in consultancy is also desirable.
What We Offer – Why Xpower?We offer a competitive salary package with attractive benefits and extensive training to develop your skills and expertise. Our goal is to support your career growth while delivering exceptional results for our customers.
