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Hardware and Software Support Expert
il y a 2 semaines
In this exciting role as a Support Engineer at ACENSI, you will have the opportunity to work with a talented team of IT professionals who share your passion for delivering exceptional results.
About the RoleYou will be responsible for providing technical support to our clients, troubleshooting issues, and developing solutions to improve their IT experience. Your strong analytical skills and attention to detail will enable you to identify and resolve complex technical problems.
Responsibilities- Provide technical support via phone, email, or in-person
- Analyze and troubleshoot hardware and software issues
- Develop and implement effective solutions to improve client satisfaction
- Maintain accurate and up-to-date support documentation
- Proven technical expertise in IT support
- Excellent communication and problem-solving skills
- Fluency in English (confirmed level)
