Order Fulfillment Coordinator

il y a 2 semaines


Gent, Flandre, Belgique The Cookware Company Temps plein
Job Overview

The Cookware Company is a dynamic organization seeking a skilled Order & Logistics Coordinator to play a key role in our order management and logistics operations. As a member of our team, you will be responsible for ensuring seamless customer order processing, logistics coordination, and administrative efficiency.

Responsibilities:
• Order Management: Process and manage customer orders, backorders, and follow-ups to ensure timely processing and deliveries.
• Customer & Internal Communication: Act as the first point of contact for customers and internal teams regarding order lead times, complaints, credit notes, and administrative queries.
• Logistics Coordination: Work with the logistics team and 3PLs to schedule containers, manage stock transfers, and ensure accurate invoicing.
• Administrative Tasks: Perform general administrative tasks, including stock adjustments, monitoring order interfaces, and handling complaints.
• Procedure Development: Contribute to developing new procedures and guidelines for efficient data processing and optimization of order procedures.
• Purchase Requisitions: Process and follow up on purchase requisitions, verify invoices, and reconcile stock regularly.

Requirements:
• Experience in order management, logistics, or administrative support.
• Familiarity with ERP systems (preferably D365) and Microsoft Office Suite.
• Strong communication skills in English (additional languages are a plus).
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