Logistics Coordinator Assistant

il y a 2 semaines


Bruxelles, Région de Bruxelles, Belgique The Cookware Company Temps plein
About the Role
  • We are seeking an experienced Order Management Specialist to join our team in Drongen. This role will be responsible for ensuring seamless customer order processing, logistics coordination, and administrative efficiency.
  • The ideal candidate will have a strong background in order management, logistics, or administrative support, with excellent organizational and multitasking skills.
  • Proficiency in ERP systems (preferably D365) and Microsoft Office Suite is also essential.

Key Responsibilities:

  • Process and manage customer orders, backorders, and follow-ups to ensure timely processing and deliveries.
  • Act as the first point of contact for customers and internal teams regarding order lead times, complaints, credit notes, and administrative queries.
  • Work with the logistics team and 3PLs to schedule containers, manage stock transfers, and ensure accurate invoicing.
  • Perform general administrative tasks, including stock adjustments, monitoring order interfaces, and handling complaints.
  • Contribute to developing new procedures and guidelines for efficient data processing and optimization of order procedures.
  • Process and follow up on purchase requisitions, verify invoices, and reconcile stock regularly.
  • Oversee product returns, coordinate repacking schedules, and manage relabeling or rework processes.

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