Logistics Coordinator Assistant
il y a 2 semaines
- We are seeking an experienced Order Management Specialist to join our team in Drongen. This role will be responsible for ensuring seamless customer order processing, logistics coordination, and administrative efficiency.
- The ideal candidate will have a strong background in order management, logistics, or administrative support, with excellent organizational and multitasking skills.
- Proficiency in ERP systems (preferably D365) and Microsoft Office Suite is also essential.
Key Responsibilities:
- Process and manage customer orders, backorders, and follow-ups to ensure timely processing and deliveries.
- Act as the first point of contact for customers and internal teams regarding order lead times, complaints, credit notes, and administrative queries.
- Work with the logistics team and 3PLs to schedule containers, manage stock transfers, and ensure accurate invoicing.
- Perform general administrative tasks, including stock adjustments, monitoring order interfaces, and handling complaints.
- Contribute to developing new procedures and guidelines for efficient data processing and optimization of order procedures.
- Process and follow up on purchase requisitions, verify invoices, and reconcile stock regularly.
- Oversee product returns, coordinate repacking schedules, and manage relabeling or rework processes.
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