Carbon Reduction Strategist

il y a 7 jours


Bruxelles, Région de Bruxelles, Belgique Tapio, Inc. Temps plein

Tapio, Inc. is a rapidly growing climate tech company that is passionate about accelerating the global transition to a sustainable future.

About the Role:

The Chief Operating Officer (COO) will play a critical role in shaping the company's operational strategy and driving growth. This includes leading the operations team, collaborating closely with the CEO and top managers to oversee all aspects of service delivery.

This role demands a blend of execution and operational excellence, climate expertise, leadership acumen, and strategic foresight. Key Performance Indicators (KPIs) include operational efficiency, team growth, service quality, client satisfaction, market expansion, partners activation, knowledge management, and process improvement.

Key Responsibilities:

  • Lead and mentor a team of experts, fostering a culture of excellence, collaboration, and innovation.
  • Build and scale the services team, ensuring they can deliver high-quality carbon consultancy and support to Tapio's growing client and partner base.
  • Focusing on 3 verticals: clients, partners, and product.

Operational Strategy

Develop and execute Tapio's operational strategy, aligning with the overall objectives of business growth, international expansion, and sales via partners. Engage with market dynamics and sustainability industry trends to optimize service offerings and expand into new markets.

Collaborate with the product and sales teams to prioritize features, enhance offerings, and ensure seamless client onboarding and support.

Client & Partner Support

Support the sales team in onboarding partners and expanding the client base, particularly with larger enterprises. Establish dedicated support channels for partners, ensuring timely and effective communication.

International Expansion

Adapt operational processes and frameworks to meet the demands of new markets and larger enterprises. Ensure operational scalability and efficiency as the company grows its global presence.

Operational Excellence

Drive continuous improvement of consulting processes and innovation, ensuring Tapio remains at the forefront of carbon management and sustainability practices, and enhancing client satisfaction.



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