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Infrastructure Operations Engineer
il y a 1 semaine
Our Team
Cream Consulting is a consulting company that specializes in Business & Technology. We work with large organizations and industry leaders in Banking, Insurance, Telecom, Energy, Pharmaceutical & Transport. Our company is built around three core values: Personal development, Collective Intelligence, and Intrapreneurship.
Your Role
In this role, you will be part of our Infrastructure's practice team, working closely with our ITIL-trained professionals. Your main responsibilities will include managing incidents, changes, and troubleshooting problems guided by ITIL practices.
Your Key Responsibilities:
- Manage incidents, changes, and troubleshooting problems guided by ITIL practices.
- Participate in the administration, operation, and improvement of the System Infrastructure within the 2nd and 3rd level support team.
- Perform the management of the cloud infrastructure and automation (Azure, Ansible).
- Monitor investigation of the performance issue and provide advice on tuning, storage, and backup optimization.
- Create test systems and maintain system documentation.
- Ensure the design, implementation, and management of the current schemes, system solution, and recovery plans.
- Contribute to various long-term projects to consolidate the infrastructure.
Your Qualifications:
To be successful in this role, you should have at least a Bachelor degree or equivalent by experience. You should also have at least 5 years of relevant experience as a System Engineer. Proficiency in using tools in Linux environment (CentOs, RedHat, Oracle Enterprise Linux, Puppet, Git, Ansible, Zabbix) or in Windows environment (Windows Server 2008 -> 2019, Active Directory) is required. Knowledge of virtualisation (VMWare) is also necessary.
