Functional Support Expert

il y a 1 semaine


Gent, Flandre, Belgique Itineris Temps plein

Itineris is a dynamic and international environment where you can grow your career through various educational programs and growth paths. We offer internal mobility, flexible working options, and competitive perks & benefits. Our goal is to help you reach your full potential, both at work and in your personal life. As a Functional Consultant, you'll have the opportunity to develop your skills, work with future-ready companies, and make a direct impact on our growth journey.

Key responsibilities include:

  • Managing professional and successful service delivery approaches towards customers
  • Monitoring SLA
  • Managing escalation tasks
  • Performing end-to-end testing of solutions
  • Maintaining lists of known work-arounds and issues/problems
  • Analyzing change requests received from customers

Required skills and qualifications include a bachelor's or master's degree in IT, a strong interest in functional business processes, and at least 3-5 years of experience in an Application/Functional Support/Service Delivery role. You should also possess excellent analytical and problem-solving skills, and the ability to learn quickly.



  • Gent, Flandre, Belgique Itineris Temps plein

    As a Functional Support Expert for Utilities, you'll play a critical role in driving business growth by delivering innovative software solutions to energy and water utilities. Our Service Delivery Team is expanding, and we're seeking an experienced professional to join our ranks.Your primary responsibility will be to ensure high-quality service delivery,...

  • Customer Support Expert

    il y a 7 jours


    Gent, Flandre, Belgique Itineris Temps plein

    About ItinerisAt Itineris, we pride ourselves on our customer-centric approach and commitment to delivering innovative software solutions. As a leading provider of applications for the energy and water utilities industry, we empower our customers to engage better with their end-users.Your RoleWe are seeking an experienced Functional Consultant to join our...

  • Functional Analyst

    il y a 2 semaines


    Gent, Flandre, Belgique What's Cooking Group Temps plein

    is a European fresh food group headquartered in Belgium which commercializes in Europe and beyond a wide range of high-quality and innovative ready meal products (also known from Come a casa), as well as related professional food services. "Day by day, we make sustainable food second nature by increasing the world's appetite for tasty, convenient meals,...

  • Functional Consultant

    il y a 1 semaine


    Gent, Flandre, Belgique Itineris Temps plein

    There's a saying at Itineris: Together goes a long way. And we live by that. Whether your job is translating our customers' needs into the best software, selling, coding, or keeping our business running smoothly, we're united by the same mission: growing our company and delivering innovative software that empowers energy and water utilities to engage better...

  • Functional Consultant

    il y a 1 jour


    Gent, Flandre, Belgique Itineris Temps plein

    There's a saying at Itineris: Together goes a long way. And we live by that. Whether your job is translating our customers' needs into the best software, selling, coding, or keeping our business running smoothly, we're united by the same mission: growing our company and delivering innovative software that empowers energy and water utilities to engage better...


  • Gent, Flandre, Belgique Itineris Temps plein

    About UMAXUMAX is a cloud-based solution built on the powerful Microsoft Dynamics 365 platform, automating business processes for energy and water utilities. Our software enables customers to better engage with their end-users, improving overall satisfaction.Your Job DescriptionAs our Functional Consultant, you will be part of the Service Delivery Team,...

  • Functional Consultant

    il y a 2 semaines


    Gent, Flandre, Belgique Itineris Temps plein

    Whether your job is translating our customers' needs into the best software, selling, coding, or keeping our business running smoothly, we're united by the same mission: growing our company and delivering innovative software that empowers energy and water utilities to engage better with their customers. As our Functional Consultant CE, you… are...


  • Gent, Flandre, Belgique Planet Pharma Temps plein

    About the Role:This Laboratory Technical Specialist position is an exciting opportunity to join Planet Pharma's global staffing services team. As a key member of our EMEA regional office, you will be responsible for providing advanced IT support to research and development teams and laboratories.Main Responsibilities:Delivering expert-level support for...


  • Gent, Flandre, Belgique dear digital Temps plein

    Job DescriptionWe are seeking an experienced Digital Transformation Expert to join our team at dear digital. As a key member of our team, you will play a crucial role in helping businesses streamline their operations with Odoo.Key Responsibilities:Analyze client business processes through workshops and interviews to identify areas for improvement.Provide...

  • Laboratory Support Engineer

    il y a 3 semaines


    Gent, Flandre, Belgique Planet Pharma Temps plein

    *Laboratory Support Engineer - Ghent - Global Bio-pharmaceutical*Location: Onsite in GhentFTE: Full timeStart date: ASAPRate: Very good rateJob DescriptionPlanet Pharma are working with a prominent biopharmaceutical company that focuses on developing innovative therapies for severe autoimmune diseases. They leverage antibody engineering technologies and...

  • Laboratory Support Engineer

    il y a 1 semaine


    Gent, Flandre, Belgique Planet Pharma Temps plein

    *Laboratory Support Engineer - Ghent - Global Bio-pharmaceutical* Location: Onsite in Ghent FTE: Full time Start date: ASAP Rate: Very good rate Job Description Planet Pharma are working with a prominent biopharmaceutical company that focuses on developing innovative therapies for severe autoimmune diseases. They leverage antibody engineering technologies...


  • Gent, Flandre, Belgique Vivid Resourcing Temps plein

    Functional SAP MM Consultant – Freelance For a client in Ghent/Bruges, we are looking for an experienced SAP MM Consultant to support the implementation of SAP S/4HANA solutions and contribute to customer-specific developments. This role involves analyzing customer requirements, configuring SAP solutions, and providing training to users. As part of a team...


  • Gent, Flandre, Belgique Itineris Temps plein

    **Job Summary**As a Functional Consultant at Itineris, you will play a critical role in the implementation of our UMAX solution. This cloud-based software is designed to automate business processes and improve customer interactions for water and energy utilities.**Key Responsibilities**You will be responsible for managing internal customer expectations and...


  • Gent, Flandre, Belgique Itineris Temps plein

    At Itineris, we're united by a shared mission to deliver innovative software solutions that empower energy and water utilities to engage better with their customers. As our Functional Consultant, you'll play a crucial role in supporting European customers with all UMAX functionalities.The Service Delivery Team is responsible for providing functional and...


  • Gent, Flandre, Belgique Itineris Temps plein

    About UsWe are Itineris, a leading provider of software solutions for the energy and water utilities industry. Our mission is to empower our customers to engage better with their end-users, and we take pride in our customer-centric approach.Your RoleWe are seeking an experienced Functional Consultant to join our team. As our ideal candidate, you will provide...


  • Gent, Flandre, Belgique Planet Pharma Temps plein

    *BIS Laboratory Support Engineer - Ghent - Global Bio-pharmaceutical* Location: Onsite in Ghent FTE: Full time Start date: ASAP Rate: Very good rate Job Description Planet Pharma are working with a prominent biopharmaceutical company that focuses on developing innovative therapies for severe autoimmune diseases. They leverage antibody engineering...


  • Gent, Flandre, Belgique Planet Pharma Temps plein

    *BIS Laboratory Support Engineer - Ghent - Global Bio-pharmaceutical*Location: Onsite in GhentFTE: Full timeStart date: ASAPRate: Very good rateJob DescriptionPlanet Pharma are working with a prominent biopharmaceutical company that focuses on developing innovative therapies for severe autoimmune diseases. They leverage antibody engineering technologies and...


  • Gent, Flandre, Belgique MA (Montreal Associates) Temps plein

    Senior D365 BC Functional Consultant, Ghent One of my clients a Microsoft Gold Partner is looking to strengthen their team by adding a Senior Consultant to implement Dynamics 365 Business Central at their client's site.Are you looking to join a company that have been elected Great place to work 2025?Role responsibilities:Guide clients through the full...

  • Business Solutions Expert

    il y a 7 jours


    Gent, Flandre, Belgique Itineris Temps plein

    Company OverviewWe are Itineris, a fast-growing international company with offices in Ghent (Belgium), Atlanta (USA), and London (UK). Our mission is to deliver innovative software solutions that empower energy and water utilities to engage better with their customers.Job DescriptionAs our Functional Consultant CE, you will play a key role in implementing...

  • Functional Consultant

    il y a 1 semaine


    Gent, Flandre, Belgique Itineris Temps plein

    There's a saying at Itineris: Together goes a long way. And we live by that. Whether your job is translating our customers' needs into the best software, selling, coding, or keeping our business running smoothly, we're united by the same mission: growing our company and delivering innovative software that empowers energy and water utilities to engage better...