Healthcare Support Specialist
il y a 2 semaines
Job Overview
We are seeking a highly skilled and dedicated individual to fill the role of TRICARE Beneficiary Services Representative. As a key member of our team, you will provide essential support to active-duty military members and their families by offering enrollment services for the TRICARE Overseas Program.
About the Role
Verify Benefits & Enrollment: Process enrollments, disenrollments, portability transfers, and more via systems like Defense Online Enrollment System (DOES) and MHS Genesis.
Primary Care Manager (PCM) Changes: Follow Military Treatment Facility (MTF) guidelines to make individual and batch PCM updates.
Education & Customer Service: Offer guidance on TRICARE resources, benefits, enrollment, and claims, assisting beneficiaries both in person and over the phone.
Claims Assistance: Provide basic claims status updates and support.
Conduct Briefings: Lead informational sessions for various events such as in/out processing, maternity, and pre-separation/retirement.
Data Management: Collect and record daily activities and Other Health Insurance (OHI) info into applicable systems.
Assess & Escalate Issues: Evaluate the level of assistance needed and refer or escalate complex issues as needed for proper resolution.
Compliance & Confidentiality: Comply with all HIPAA regulations, maintain confidentiality and proper handling of Protected Health Information (PHI), and complete Leidos training courses on time.
Collaborate & Support: Assist with remote support, train new team members, and other duties as assigned.
Key Qualifications
High School diploma or GED, or equivalent years of experience
U.S. Citizenship
SOFA/Command-Sponsored status as a dependent of an Active-Duty Service Member, DoD employee, or U.S. Contractor supporting the DoD
Eligible to obtain and maintain ADP IT III clearance (Non-Sensitive Position, Tier 1)
3+ years of customer service experience
Essential Skills
Fluent in English with strong written and oral communication
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Effective at delivering presentations
Ability to tactfully communicate with others, both in person and on the phone
Self-starter, able to work independently and with minimal supervision
Strong organizational, time management, and multitasking abilities
High attention to detail
-
Technical Support Specialist
il y a 1 semaine
Mons, Wallonie, Belgique Tergos Temps pleinTergos seeks an experienced Technical Support Specialist to provide technical expertise to our organization.The successful candidate will have a strong background in client and server OS, Office applications, and networking principles. Key responsibilities include:Serving as the primary point of contact for internal employeesManaging incident management,...
-
IT Support Specialist
il y a 1 semaine
Mons, Wallonie, Belgique Uni Systems Temps pleinAt Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for an IT Support Specialist to join our UniQue team.Perform end-user support by providing timely and accurate IT Service Desk services such as incident management, problem escalation, remote assistance, training, and end-user guidance...
-
Commerciële Supporter
il y a 3 jours
Mons, Wallonie, Belgique Rock Recruitment Temps pleinWe zoeken een commerciële supporter die graag wil werken in een internationale en stabiele werkomgeving. U wordt deel uitmaking van ons team waarbij we focussen op veiligheidsoplossingen, specifiek asbestsanering. Hieronder vind u de informatie over de vacature Binnendienst Specialist voor onze vestiging in Bondues (Frankrijk).Als Binnendienst Specialist...
-
Cybersecurity Firewall Support Specialist
il y a 6 jours
Mons, Wallonie, Belgique Spektrum Temps pleinSpektrum have a wide range of exciting opportunities in several global locations.We are always looking to add great new talent to our team and look forward to hearing from you.Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our...
-
Endpoint Protection Specialist
il y a 2 semaines
Mons, Wallonie, Belgique Aptonet Inc Temps pleinJob Title: Endpoint Protection SpecialistAptonet Inc is a leading provider of cybersecurity solutions and is seeking an experienced Endpoint Protection Specialist to join our team. In this role, you will be responsible for implementing, managing, and optimizing enterprise-level endpoint security solutions.Key Responsibilities:Implement and manage endpoint...
-
Spécialiste en électromécanique
il y a 2 semaines
Mons, Wallonie, Belgique Arbalett Temps pleinArbalett, une société belge innovante et durable, recherche un spécialiste en électromécanique pour travailler sur son site. Cette entreprise se distingue par sa forte culture d'innovation et de durabilité.Ce poste offre l'opportunité d'intégrer une équipe dynamique et conviviale, où vous jouerez un rôle clé dans le bon fonctionnement et...
-
Senior Electrical Project Manager
il y a 1 semaine
Mons, Wallonie, Belgique Matchtech Temps pleinAbout the CompanyOur client is a top-tier Mechanical and Electrical contractor with a diverse portfolio spanning Data Centres, Pharma, Healthcare, Education, Commercial, and Power Generation.We offer a collaborative and down-to-earth working environment with clear career growth opportunities. Our team enjoys educational support, CPD opportunities, team...
-
Spécialiste assistance informatique
il y a 2 jours
Mons, Wallonie, Belgique MyData-TRUST - Data Protection & Privacy for Life Sciences Temps pleinThe Technical Support Specialist is responsible for providing first and second-level technical support to employees. This role ensures quick and efficient resolution of issues related to software, hardware, and IT systems, and specifically MyData-TRUST's core technology stack, which includes identity and access management, Mobile Device Management and...
-
Spécialiste en Électromécanique H/F
il y a 2 semaines
Mons, Wallonie, Belgique Arbalett Temps plein**Notre vision d'avenir : Une société belge innovante et durable**\L'entreprise Arbalett est une PME industrielle belge qui se démarque par sa culture d'innovation et de durabilité. Nous sommes engagés dans la fabrication d'équipements technologiques à forte valeur ajoutée.\Nous recherchons un spécialiste en électromécanique pour...
-
Cryptographic Security Specialist
il y a 1 semaine
Mons, Wallonie, Belgique UpcoMinds Temps pleinWe are seeking a highly skilled Cryptographic Security Specialist to support the cryptographic modernization initiatives of our organization.The ideal candidate will have deep expertise in cryptographic security, risk management, and military operations, ensuring the secure implementation and lifecycle management of cryptographic systems.Our team requires a...
-
Cyber Security Specialist
il y a 1 semaine
Mons, Wallonie, Belgique NATO Temps pleinAbout Us:\NATO's Communications and Information Agency (NCI Agency) has been providing the means for connectedness and togetherness in the Alliance for over 70 years. With a team of 3000 civilian and military staff across 29 locations, we enable critical operations, protect airspace, make data-driven decisions, defend against cyber-attacks, secure NATO...
-
TRICARE Beneficiary Services Representative
il y a 4 semaines
Mons, Wallonie, Belgique Leidos Temps pleinDescription Make a Difference – Join Our Leidos TRICARE Team at SHAPE, BelgiumAre you looking for a rewarding opportunity? Leidos is accepting applications for a TRICARE Beneficiary Services Representative (BSR), an essential role in supporting active-duty military members and their families. This position offers the chance to make a real impact, develop...
-
TRICARE Beneficiary Services Representative
il y a 1 semaine
Mons, Wallonie, Belgique 00100 LEIDOS, INC. Temps pleinlearn new skills and be part of a team with a rewarding mission? Leidos has the perfect job for you in Shape-Belgium The BEST and BRIGHTEST come to Leidos, where we take pride in making a difference every day Leidos offers great benefits: competitive paid time off (PTO) packages, 10 paid federal holidays, 401K retirement plan, college tuition and...
-
Cybersecurity Change Management Specialist
il y a 2 semaines
Mons, Wallonie, Belgique Spektrum Temps pleinSpektrum have a wide range of exciting opportunities in several global locations.We are always looking to add great new talent to our team and look forward to hearing from you.Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our...
-
Cybersecurity Operations Specialist
il y a 2 semaines
Mons, Wallonie, Belgique Spektrum Temps pleinSpektrum have a wide range of exciting opportunities in several global locations.We are always looking to add great new talent to our team and look forward to hearing from you.Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our...
-
Endpoint Security Specialist
il y a 1 semaine
Mons, Wallonie, Belgique Aptonet Inc Temps pleinJob OverviewAptonet Inc is seeking a skilled Cyber Security Engineer specializing in endpoint protection to provide comprehensive support and consultancy services across a multinational defense environment.The role focuses on implementing, managing, and optimizing enterprise-level endpoint security solutions to protect against ever-evolving cyber threats.Key...
-
TRICARE Overseas Program Representative
il y a 2 semaines
Mons, Wallonie, Belgique Leidos Temps pleinAbout This OpportunityThis is a rewarding opportunity to make a real impact in the lives of active-duty military members and their families. As a TRICARE Beneficiary Services Representative, you will play a crucial role in ensuring that TRICARE-eligible beneficiaries receive the healthcare services and support they need.Your ResponsibilitiesYou will verify...
-
C++ Embedded Systems Specialist
il y a 2 semaines
Mons, Wallonie, Belgique Vivid Resourcing Temps pleinAbout UsWe are Vivid Resourcing, a leading player in the security and industrial systems sector. Our company is built on a foundation of innovation and collaboration, and we're looking for talented individuals to join our team.The JobWe're seeking an Industrial Software Engineer to support the development of robust software systems that interface with...
-
Ingénieur Technicien en Maintenance Industrielle
il y a 2 semaines
Mons, Wallonie, Belgique Arbalett Temps plein**Bienvenue chez Arbalett !**\Arbalett est une PME industrielle belge spécialisée dans la fabrication d'équipements technologiques à forte valeur ajoutée. Nous sommes portés par une forte culture d'innovation et de durabilité, ce qui nous permet de nous imposer aujourd'hui comme un leader sur un marché international en pleine...
-
Spécialiste en électromécanique d'usine
il y a 2 semaines
Mons, Wallonie, Belgique Arbalett Temps pleinL'ambiance de travail chez Arbalett est excellente et la société est en constante évolution.Vos responsabilitésValider et contrôler la qualité des machines avant leur livraisonFournir un support technique et effectuer des interventions de maintenance à distanceSuivre les commandes clients pour garantir un haut niveau de satisfactionContribuer aux...