NTT DATA
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Do you have a passion for crafting seamless digital experiences through the power of words? Are you excited about designing conversations that help users interact naturally with AI-powered services? If so, we'd love to hear from you
We're looking for a Content Designer to help shape engaging, intuitive, and user-centric conversational experiences across our AI and ChatBot platforms.
Hybrid or remote options can be considered.
What you'll do
Design conversational flows, scripts, and dialogue structures that feel natural and helpful
Create ChatBot content, FAQs, prompts, onboarding experiences, and user guidance materials
Define and maintain a consistent tone of voice across all conversational channels
Analyze user feedback and conversation data to continuously improve content effectiveness
Support ChatBot training and optimization efforts through iterative content enhancements
Collaborate closely with UX designers, AI specialists, and product teams to deliver exceptional user experiences
What we're looking for
Experience in Content Strategy and UX Writing
Strong skills in Conversation Design and user-centered content creation
Knowledge of Accessibility standards and inclusive design principles
Understanding of Information Architecture and content organization
Excellent Copywriting and storytelling abilities
Experience with User Research and content testing
Strong multilingual communication skills are a plus
knowledge of French or Dutch, and English
Why join us?
Be part of an innovative team shaping the future of AI-powered experiences
Work on impactful solutions used by diverse audiences
Collaborate with experts across AI, UX, content, and technology
Contribute to products that continuously evolve and improve through user feedback
Interested? Apply now or share this opportunity with someone in your network who would be a great fit
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