Customer Complaints Officer
il y a 15 heures
Do you enjoy a challenge? Is problem-solving second nature to you? Would you like to be part of a dynamic and supportive team?Then the position of Complaints Case Manager might be just for youEvery complaint is a valuable opportunity — a chance to learn, improve, and grow. Each case helps us enhance our products and services, ensuring a better experience for all our clients.If you have a passion for quality and believe in continuous improvement, we'd love to meet you.Your responsibilitiesAs a Complaints Case Manager within our Dutch-speaking Complaints Management Team, you will manage a portfolio of customer complaints from A to Z.Your key tasks will include:Analyzing complaints independently and assessing their impact.Collaborating with other departments to gather all relevant information and shape effective solutions.Responding to customers in a clear, empathetic, and timely manner — ensuring they feel truly heard.Identifying structural improvements to help optimize internal processes.Maintaining strong product knowledge and striving for efficient, high-quality resolutions.What we're looking forYou are someone who:Works independently with a proactive and positive attitudeThrives in a complex environment where teamwork and communication matterIs accurate, organized, and solution-orientedQualifications:Bachelor's degree or equivalent experienceStrong command of Dutch (mandatory)Good understanding of banking productsBasic knowledge of French.
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Innova - Customer Complaints Officer (Banking)
il y a 15 heures
Molenbeek-Saint-Jean, Belgique Innova Temps pleinDo you enjoy a challenge? Is problem-solving second nature to you? Would you like to be part of a dynamic and supportive team?Then the position of Complaints Case Manager might be just for you!Every complaint is a valuable opportunity — a chance to learn, improve, and grow. Each case helps us enhance our products and services, ensuring a better experience...
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Innova - Process Analyst (Contact Centre & Back Office Processes)
il y a 15 heures
Molenbeek-Saint-Jean, Belgique Innova Temps pleinProcess Analyst - Servicing Transformation ProjectA major Servicing Transformation Program is underway to enhance efficiency for employees and customers, increase customer self-service, and build future-proof operations. The program impacts Operations and Contact Centres and spans multiple Business and IT initiatives.We are looking for an experienced Process...
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Innova - Process Analyst (Contact Centre & Back Office Processes)
il y a 15 heures
Molenbeek-Saint-Jean, Belgique Innova Temps pleinProcess Analyst - servicing transformation projectA major Servicing Transformation Program is underway to enhance efficiency for employees and customers, increase customer self-service, and build future-proof operations. The program impacts Operations and Contact Centres and spans multiple Business and IT initiatives.We are looking for an experienced Process...
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Business Development associate With French/Dutch
il y a 15 heures
Molenbeek-Saint-Jean, Belgique Kalytech Consulting Temps pleinKalytech is a talent enabler to source skilled candidates in the high-tech eco-systems. Kalytech operates in a dynamic way with multiple business models to deliver value to our customers and get satisfied consultants: Staffing, Consultancy, Hiring, Project.To expand our business footprint in Belgium we are looking for a talented individual to join this our...
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Kalytech Consulting
il y a 15 heures
Molenbeek-Saint-Jean, Belgique Kalytech Consulting Temps pleinKalytech is a talent enabler to source skilled candidates in the high-tech eco-systems. We combine people networks, market knowledge, experience, sourcing tools and in- depth understanding of our customer needs to provide talents who will fit in and bring value into their new organization. Kalytech operates in a dynamic way with multiple business models to...
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Management Officer
il y a 6 jours
1080 Molenbeek-Saint-Jean, Belgique Monizze Temps pleinJob description About Monizze Monizze is on a mission to help employers support the well-being and engagement of their people. From our roots in electronic meal, eco, and gift vouchers, we've evolved into a comprehensive Reward Management System, offering smart, flexible, and human-centered salary solutions. To keep scaling smartly and securely, we're...
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Econocom - Support Engineer
il y a 15 heures
Molenbeek-Saint-Jean, Belgique Econocom Temps pleinEconocom - in brief:Econocom Benelux is part of a French listed group, active in the market for over 45 years, with entrepreneurship being an important pillar of the company.Econocom has a unique position in the Belgian market. Thanks to the complementarity of ICT equipment, services, and financing, Econocom can provide modular End to End solutionsEconocom...
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L3 Network, Security and System Engineer
il y a 3 jours
Molenbeek-Saint-Jean, Belgique Waslet Temps pleinReady to take your career to the next level with a company that has been shaping the future of Managed Services and IT security? At WASLET, we don’t just offer jobs – we offer a chance to be part of a legacy of innovation, security, and long-term success.Network, Security & System Engineer L3 – Join the WASLET Team!About WASLETSince its founding in...
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Customer Service
il y a 5 jours
Molenbeek-Saint-Jean, Belgique AMP Temps pleinOver AMPAMP (bpost group) is het grootste persverdelingsbedrijf van België. Vanuit 5 distributiesites en kantoren in Vlaanderen, Brussel en Wallonië bedienen we 4.500 persverkooppunten en verdelen we dagelijks 425.000 magazines en 260.000 kranten. Heden versterken we verder onze positie door uit te breiden in de distributie van boeken en van food en...
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AG Insurance
il y a 15 heures
Molenbeek-Saint-Jean, Belgique AG Insurance Temps pleinBij het departement IS Corporate Clients & Referential/Common staan we ten dienste van verschillende interne klanten, namelijk alle ondersteunende functies: Chief Financial Officer, Chief Risk Officer, Chief Investment Officer, Chrso en Customer Department, evenals bepaalde ondersteunende functies van onze moedermaatschappij Ageas. Deze departementen beheren...