Process Transformation Specialist
il y a 4 jours
Job Title: Process Transformation Specialist About the Role: We are seeking an experienced Process Transformation Specialist to support a large-scale project focused on redesigning team structures and improving organizational effectiveness in our Contact Centre. The successful candidate will have a strong analytical mindset, excellent communication skills, and the ability to work effectively with cross-functional teams. Key Responsibilities: Process Analysis: Assess current processes across the Contact Centre, Middle Office, and Back Office, identifying areas for improvement and opportunities for cost reduction. Workshop Facilitation: Prepare and facilitate workshops with cross-functional teams to gather input and feedback on process improvements. Document Creation: Develop clear, structured documentation outlining process improvements, including recommendations for new team structures and operational efficiencies. Presentation Skills: Present findings and recommendations to Senior Management, providing data-driven insights to support transformation decisions. Requirements: To be considered for this role, you will need to possess: A strong background in process design, re-engineering, or a related field. Excellent analytical, problem-solving, and communication skills. The ability to work effectively in a fast-paced environment, managing multiple projects and priorities. A proven track record of delivering high-quality results and meeting deadlines. What We Offer: We offer a competitive salary package, comprehensive benefits, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual looking to make a meaningful contribution to our organization, we encourage you to apply.
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Policy Specialist
il y a 4 jours
Bruxelles, Belgique beBeeTransformation Temps pleinJob Title: Process Transformation Specialist About the Role: We are seeking an experienced Process Transformation Specialist to support a large-scale project focused on redesigning team structures and improving organizational effectiveness in our Contact Centre. The successful candidate will have a strong analytical mindset, excellent communication skills,...
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Digital Transformation Specialist
il y a 5 heures
Bruxelles, Belgique beBeeAnalyst Temps pleinBusiness Analysis Role We are seeking a seasoned Business Analyst to join our team. This individual will play a pivotal role in supporting our clients in Brussels by applying their expertise in digital transformation projects. Responsibilities: Elicit, analyze, and document business, stakeholder, solution, and transition requirements. Communicate with the...
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Expert en transformation organisationnelle
il y a 2 jours
Bruxelles, Belgique beBeeChangement Temps pleinTitre Dans le cadre de notre stratégie d'innovation, nous recherchons un spécialiste du changement pour accompagner nos équipes dans la mise en œuvre de projets transformations numériques. Vous serez chargé de concevoir et de mettre en œuvre les plans de changement pour garantir une adoption efficace des nouvelles technologies. Compétences requises...
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Process Analyst
il y a 2 jours
Bruxelles, Belgique Innova Temps pleinProcess Analyst - servicing transformation project A major Servicing Transformation Program is underway to enhance efficiency for employees and customers, increase customer self-service, and build future-proof operations. The program impacts Operations and Contact Centres and spans multiple Business and IT initiatives. We are looking for an experienced...
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Process Analyst
il y a 6 jours
Bruxelles, Belgique Innova Temps pleinProcess Analyst - Servicing Transformation Project A major Servicing Transformation Program is underway to enhance efficiency for employees and customers, increase customer self-service, and build future-proof operations. The program impacts Operations and Contact Centres and spans multiple Business and IT initiatives. We are looking for an experienced...
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Process Analyst
il y a 6 jours
Bruxelles, Belgique Innova Temps pleinProcess Analyst - Servicing Transformation Project A major Servicing Transformation Program is underway to enhance efficiency for employees and customers, increase customer self-service, and build future-proof operations. The program impacts Operations and Contact Centres and spans multiple Business and IT initiatives. We are looking for an...
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Bruxelles, Belgique Innova Temps pleinProcess Analyst - servicing transformation project A major Servicing Transformation Program is underway to enhance efficiency for employees and customers, increase customer self-service, and build future-proof operations. The program impacts Operations and Contact Centres and spans multiple Business and IT initiatives. We are looking for an experienced...
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Process Analyst
il y a 6 jours
Bruxelles, Belgique Innova Temps pleinProcess Analyst - Servicing Transformation Project A major Servicing Transformation Program is underway to enhance efficiency for employees and customers, increase customer self-service, and build future-proof operations. The program impacts Operations and Contact Centres and spans multiple Business and IT initiatives. We are looking for an experienced...
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Process Analyst
il y a 6 jours
Bruxelles, Belgique Innova Temps pleinProcess Analyst - Servicing Transformation Project A major Servicing Transformation Program is underway to enhance efficiency for employees and customers, increase customer self-service, and build future-proof operations. The program impacts Operations and Contact Centres and spans multiple Business and IT initiatives. We are looking for an experienced...
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Optimizing Operational Excellence
il y a 5 heures
Bruxelles, Belgique beBeeProcess Temps pleinProcess Optimization Specialist A large-scale transformation initiative is underway to enhance operational efficiency, customer self-service, and future-proof operations. We are seeking an experienced Process Optimization Specialist to support a reorganization project focused on redesigning team structures and improving organizational effectiveness. Assess...
