IT Support Engineer Mobile/Onsite

Location:
Belgium
- Zaventem | Job-ID: 201630 | Contract type: | Business Unit: TechniciansLife on the teamAre you passionate about IT and dealing with customers at all levels?

Do you have basic hardware/software break-fix experience? If so, then we would like to discuss your next career moveWe are always looking for

IT Support Engineers to join our dynamic Technical Resource Group team.
You can choose to have different assignments at different locations with several of our customers as a mobile engineer or you can choose to be on-site based at one of our key customers.
For our mobile positions we're looking for people in the brussels area and the Brussels-Antwerp area. What you will doWorking as part of a dynamic team you will be providing 1st and 2nd line on-site user support. This includes analyse incidents, problems & service requests, propose solutions and help implementing them. You will also be responsible for any escalation and follow up.
Some of the daily activities are:End users supportTroubleshooting incidents, software and hardwareResolution of software and hardware issues (laptop, desktop, printers)Installation and configuration of laptopsSoftware issues for inhouse applicationsOrganizing, analyzing and handling of tickets in the IT ticketing toolQuick analysis and incident management, close collaboration with expert teamPreparing new and repaired hardwareStaging laptops and PC's with SCCMWindows 10 troubleshootingPreparation of conference rooms and management meetingsPhysical installation of cabling, monitors, dockings, pc's, printers,...
What you will needThe ideal candidate will be an expert in dealing with customers at all levels; you bring hands-on technical skills as well as great interpersonal skills.
Previous knowledge of Microsoft ApplicationsPrevious experience of supporting Mobile devices and hand-held devicesGood administrative experience, attention to detail, ensures accuracy of data, provides data for reporting and processing of informationPrevious experience working in a corporate IT environment is an assetExcellent customer facing and communication skills; adaptable and welcoming of change and communicating change to customersExcellent time management and organisational skillsWilling to take initiative and be hands-onVery good communication skills, both verbal and written in English and good command of Dutch and/or FrenchDriver's license BAbout usComputacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer
a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.
If you would like to join the Computacenter family, we look forward to receiving your application.
We’re growing. We’re hiring. We encourage. We empower. We support.#winningtogether#peoplematter