Senior Inside Sales

Hey there Thanks for stopping by. We’re looking for an experienced and commercially minded Senior Account Executive to join our Hospitality sales team in Ghent. This is a strategic sales role focused on building relationships with some of the most recognised and ambitious hospitality businesses across the market — from Michelin-starred restaurants and luxury hotels to leading restaurant groups and multi-site operators.

As a Senior Account Executive, you’ll take ownership of complex sales opportunities from prospecting and discovery through to negotiation and close. You’ll engage with senior decision-makers, develop multi-stakeholder relationships, and position Lightspeed as a strategic partner that can help hospitality businesses improve operations, elevate the guest experience, and drive sustainable growth.

What You'll bring to the team?

• Own the full sales cycle for strategic hospitality accounts, from identifying and developing opportunities through discovery, solution design, negotiation, and close.
• Develop and execute account strategies for high‑value prospects, identifying key stakeholders, business priorities, growth opportunities, and potential areas for expansion.
• Build trusted relationships with senior decision‑makers, including owners, founders, General Managers, Operations Directors, and other C‑level stakeholders.
• Lead discovery conversations to understand the operational, commercial, and strategic challenges facing hospitality businesses.
• Position Lightspeed as a strategic technology partner, demonstrating how our platform can support business transformation, operational efficiency, guest experience, and growth.
• Deliver highly tailored presentations and product demonstrations that are relevant to the customer’s specific business model, objectives, and operational requirements.
• Navigate complex, multi‑stakeholder sales processes and build consensus across different decision‑makers and departments.
• Build and maintain a high‑quality pipeline of strategic opportunities, balancing short‑term revenue delivery with longer‑term account development.
• Become a trusted expert in hospitality technology, understanding market trends, emerging business models, and the evolving needs of premium and high‑growth hospitality businesses.

What We're Looking For

• Fluency in Dutch and/ or French, plus a good command of English
• We’re looking for someone who brings commercial maturity, strategic thinking, and a proven ability to navigate complex sales environments.
• Proven experience in a B2B sales, Account Executive, Strategic Account, or consultative sales role, ideally within technology, SaaS, hospitality, consulting, or another complex sales environment.
• A strong track record of consistently achieving and exceeding revenue targets.
• Experience managing complex sales cycles involving multiple stakeholders and senior decision‑makers.
• A consultative and value‑based sales approach, with the ability to uncover business challenges and translate them into compelling commercial solutions.
• Strategic account thinking: you naturally look beyond the immediate opportunity and identify how you can create broader, long‑term value for the customer.
• A genuine passion for hospitality and an understanding of the operational and commercial realities of restaurants, Michelin‑starred establishments, hotels, hospitality groups, and other premium hospitality businesses.
• Resilience, curiosity, and a strong sense of ownership. You’re comfortable navigating ambiguity, overcoming obstacles, and finding creative ways to move opportunities forward.
• A proactive mindset and the ambition to operate at a senior level within a high‑growth, international organisation.

What You Can Expect

Come live the Lightspeed experience...

• Unlock your potential with our growth program, paving the way for promotions and career advancement
• Genuine career opportunities in a company that’s creating new jobs every day
• Work in a team big enough for growth but lean enough to make a real impact

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Company car & charging card
• Lightspeed equity scheme – we are all owners
• Health & Wellness Credit – expense up to €400/year toward gym memberships, yoga, a bike, or anything that supports your wellbeing
• Mental Health Support – through Modern Health App (meditation, coaching, counseling)
• People Experience – work remotely from almost anywhere in the world for up to 60 days/year
• Volunteer time off – give back to the community with paid volunteer days
• Transit benefit – whether you bike or take public transport to our Ghent offic