Infrastructure Manager

h3IT Operations / Infrastructure Manager | Azure, Microsoft 365, Intune, Networking, Service Management, Vendor Management | €75,000
- €86,000 | Hybrid, Leusden /h3 pA growing European holiday park and leisure business is looking for an IT Operations / Infrastructure Manager to help modernise and professionalise its technology estate. The organisation operates holiday parks across the Europe and is at the beginning of a wider transformation journey following new investment. /p pThis is a broad operational leadership role with responsibility for IT operations, infrastructure coordination, service management and vendor oversight. The environment is currently evolving from a more in-house support setup towards a more mature outsourced / MSP-led model, so the role will suit someone who can manage the current state while helping shape a more scalable future-state function. /p pThe successful person will need to be technical enough to handle escalations and understand the estate, but this is not a deeply hands-on engineering role. It is better suited to someone who combines infrastructure knowledge with operational leadership, stakeholder communication and strong supplier management experience. /p h3IT Operations / Infrastructure Manager |

Key responsibilities
/h3 ul liLead IT operations and infrastructure coordination across a multi-site European business /li liHelp transition the organisation from an in-house service desk model towards an outsourced / MSP-led support structure /li liManage service partners and hold vendors accountable for service quality and delivery /li liAct as a key escalation point for major incidents, critical issues and service-related challenges /li liSupport the coordination of regional / site-based technology delivery across multiple park locations /li liWork closely with internal technical specialists and help bring greater structure to IT operations /li liContribute to service improvement, operational consistency and a more scalable support model /li /ul h3IT Operations / Infrastructure Manager | Requirements /h3 ul liProven experience in an IT Operations Manager, Infrastructure Manager, Service Delivery Manager or similar role /li liStrong background across IT infrastructure, end-user computing and operational support environments /li liGood working knowledge of Azure, Microsoft 365, Intune and networking /li liExperience managing or improving service desk / support functions /li liVendor management experience, ideally including working with outsourced support providers or MSPs /li liTechnical credibility to deal with escalations and understand infrastructure issues, without needing to be fully hands-on day to day /li liLikely background in a mid-sized business where you have stayed close to both operations and technology /li liSomeone comfortable working in an environment that is still maturing and becoming more structured /li /ul h3IT Operations / Infrastructure Manager | Why this role is interesting /h3 pThis is an opportunity to join a business at the start of a genuine transformation journey. The company is investing, reshaping its technology function and looking to build a more professional and scalable operating model. It will suit someone who enjoys bringing order to complexity, improving service delivery and helping a business move from reactive IT support towards a more mature operational setup. /p pIf you are an IT Operations Manager, Infrastructure Manager or Service Delivery leader looking for a role where you can combine technical understanding with operational ownership and vendor management. /p h3IT Operations / Infrastructure Manager | Azure, Microsoft 365, Intune, Networking, Service Management, Vendor Management | €75,000
- €86,000 | Hybrid, Leusden /h3