Sr. Director, Policy Development

ppAt ICANN, we are looking for a bSenior Director, Policy Development
- ccNSO Relations /b to join our bBrussels office or work remotely. /b /p pbICANN’s Policy Development Support Function /bprovides secretariat services to ICANN’s community structures (e.g. Supporting Organizations and Advisory Committees (SO-AC)) to support their policy or advice development and other areas of work to serve ICANN’s Mission and maintaining their participation and operations in the ICANN Eco-system. /p pbThe Senior Director, ccNSO Relations /b is the primary relationship manager and strategic lead for ICANN's engagement with the country code Names Supporting Organization (ccNSO). In this senior leadership role, the Senior Director leads a small, global team that ensures effective and engaged participation in the ccNSO, coherent policy development, and operational alignment with ICANN's Mission and Bylaws. The role is also responsible for developing and executing complex, cross-functional organizational projects that advance ICANN's Mission and community engagement goals. /p h3Key Responsibilities Duties: /h3 h3Relationship Policy Leadership /h3 ul liServe as the chief liaison and primary point of contact between ICANN and the ccNSO, particularly their leadership council and council chair. /li liFacilitate the policy agenda setting, strategy, and work plan execution, providing expert advice to support the development of policy, information sharing or best practices. /li liMediate and drive collaborative results among diverse, complex, technical, and political stakeholders to achieve consensus. /li liIdentify, communicate and work to mitigate risks or issues to prevent adverse impact on the ccNSO and ICANN. /li liEngage with ccTLD participants and coordinate across the ICANN organization to maintain and improve relationships and shared value. /li liProvide written and verbal executive briefings and strategic advice to the Board of Directors, CEO, and senior management. /li liRepresent the organization publicly and make presentations to community gatherings. /li /ul h3Strategic People Management /h3 ul liServe on the Policy Department leadership team, contributing to organizational strategy, decision‑making, and representing the function on cross‑functional initiatives. /li liDirect and manage a small, global team of staff, providing guidance, direction, and professional development. /li liIdentify, develop, and supervise resources and programs that enhance the efficiency and effectiveness of the ccNSO in its work. /li liPartner with colleagues across the function to develop and maintain best practices and effective use of resources. /li liLead the development and implementation of significant, complex, cross‑functional organizational projects and programs that support ICANN's policy development and/or community engagement efforts. /li /ul h3Required Knowledge, Skills, and Abilities (KSAs): (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions) /h3 ul liExpert Knowledge: Deep understanding of the Internet’s Domain Name System (DNS), and ICANN's policy framework, particularly knowledge of the ecosystem in which the country code top level domain registries operate. /li liDiplomacy: Exceptional negotiation, influence, and mediation skills, with a track record of resolving complex, high‑stakes challenges across diverse cultural and political backgrounds. /li liTeam Leadership and Management

Experience:
Proven success in senior leadership and managerial roles, including guiding, motivating, and developing personnel. /li liPortfolio Management: Demonstrated ability to manage and oversee a complex portfolio of projects, activities, and services concurrently, ensuring alignment with strategic goals, producing high quality deliverables, and meeting desired timelines. /li liTransparency Accountability: Commitment to work productively in a highly visible and transparent manner, in an environment where all proceedings are recorded and shared publicly. /li liAnalytical Reporting: Ability to prepare and deliver reports, presentations, and speeches to internal and external international executive level audiences. /li liStrategic Partnership and Organizational Alignment: Ability to build trusted relationships at senior levels internally and externally, and across functions, ensuring high‑quality collaboration and prioritizing the overall success of the organization. /li liStrategic Agility and Judgment: Proven ability to navigate ambiguity, remain flexible and pragmatic in changing conditions, and demonstrate sound judgment and perseverance when faced with complexity. /li liOrganizational Compliance: Strong capability in adhering to relevant organizational processes and procedures, and the ability to competently use prescribed management and collaboration tools or software. /li liInnovation and Curiosity: Track record of continuous learning, improvement, and thoughtful experi