Payment Process Expert

As a Payment Process Expert, you will support financial institutions in improving their payment operations and delivering business transformation initiatives.

Your responsibilities may include:

• Analyse existing international payment processes and identify opportunities to improve efficiency, quality and operational performance.
• Translate business challenges into practical process improvements and actionable recommendations.
• Review business workflows, identify operational risks and contribute to the design of more effective operating models.
• Work closely with business stakeholders, operational teams and IT experts to define and implement appropriate solutions.
• Contribute to process transformation initiatives, from initial assessment and solution design to implementation and follow-up.
• Support the introduction of new tools, technologies and automation opportunities within payment operations.
• Define and monitor operational indicators to measure process effectiveness and support continuous improvement.
• Facilitate workshops, document business requirements and ensure alignment between stakeholders.
• Support change initiatives by helping teams adopt new processes and ways of working.

Projects you could work on

Depending on our clients' needs, you could contribute to:

• Payment operations transformation and optimization.
• Business process analysis and operating model improvements.
• Digitalization and automation of banking operations.
• Process harmonization across business units or financial institutions.
• Implementation of new payment solutions and operational tools.
• Business and IT alignment initiatives.
• Operational risk reduction and performance improvement programs.

What you bring

• At least 5 years of professional experience in Payments, Banking Operations, Business Analysis or Process Management, including substantial exposure to international cross-border payment activities.
• Solid understanding of payment products, operational processes and the banking environment.
• Experience in analysing complex workflows and translating findings into practical improvement initiatives.
• Knowledge of process mapping, business requirements documentation and process improvement methodologies.
• Ability to understand the interaction between business processes, operational systems and technology.
• Experience contributing to transformation or change initiatives involving multiple stakeholders.
• Strong analytical, problem-solving and organizational skills.
• Confidence in facilitating discussions, challenging existing practices and presenting recommendations.
• A collaborative and proactive approach, with the ability to work independently in a consulting environment.
• Fluency in French and English; Dutch is a strong asset.
• Master's degree or equivalent professional experience.
• Experience with process automation, data analytics or emerging technologies within financial services is considered an additional asset.

What we offer

• Permanent contract and salary package adapted to your experience.
• Company car, fixed expenses and cafeteria plan.
• Remote work depending on the client's policy.
• Continuous learning through internal and certified training, tailored to your development goals.
• Career support from your DynaFin coach and experts.
• A strong DynaFin culture built around collaboration, knowledge sharing and accessible management.

About Dynafin Consulting

MeetDynaFin

DynaFinisaconsultingfirmspecializedinFinancialServices.Since2010,wehavesupportedfinancialinstitutionsindesigninganddeliveringtransformationprojects.

Witharound100consultantsand80+financialinstitutionsacrosstheBenelux,wecombinestrongmarketexpertisewithahuman-sizedenvironmentwhereconsultantsstayclosetotheirmanagersandpeers.Since2017,DynaFinhasbeenpartoftheAlanAllmanAssociatesecosystem.