Senior Engineer DCS

Il y a 6 heures

Charleroi, Région wallonne, Belgique NCIM Temps plein
Duties ESOC Engineer, Enterprise Service Operations Centre Level 2 network support. Manage daily network operations, ticketing, incidents, work orders, changes and problem management. Network Optimization, capacity planning, upgrades, and lifecycle activities across enterprise environments. Configure, optimize, and troubleshoot routing and switching protocols including BGP, OSPF, and STP. Monitor network health using CA Spectrum and Splunk and other monitoring platforms; create dashboards, alerts, and operational reports. Analyze logs and telemetry data to proactively identify risks, incidents, and performance issues. Improve operational efficiency through automation of configuration management, backups, and change validation. Utilize network monitoring tools to track availability, latency, bandwidth, and device health. Lead incident response for critical outages, coordinate stakeholders, and restore services within SLA targets. Serve as the senior technical escalation point for complex network issues and strategic initiatives. Maintain accurate documentation, standards, and operational procedures for the network environment. Requirement ESOC Engineer, Enterprise Service Operations Centre Level 2 network support. Manage daily network operations, ticketing, incidents, work orders, changes and problem management. Network Optimization, capacity planning, upgrades, and lifecycle activities across enterprise environments. Configure, optimize, and troubleshoot routing and switching protocols including BGP, OSPF, and STP. Monitor network health using CA Spectrum and Splunk and other monitoring platforms; create dashboards, alerts, and operational reports. Analyze logs and telemetry data to proactively identify risks, incidents, and performance issues. Improve operational efficiency through automation of configuration management, backups, and change validation. Utilize network monitoring tools to track availability, latency, bandwidth, and device health. Lead incident response for critical outages, coordinate stakeholders, and restore services within SLA targets. Serve as the senior technical escalation point for complex network issues and strategic initiatives. Maintain accurate documentation, standards, and operational procedures for the network environment. Minimum CCNP certification (Enterprise or equivalent advanced networking certification). 7 years of hands-on experience in enterprise network engineering and operations. Strong expertise in routing and switching (BGP, OSPF, STP). Experience with Splunk for monitoring, log analysis, troubleshooting, dashboards, and alerting. Hands-on knowledge of network monitoring tools. Experience with incident management, root cause analysis, and major outage resolution.