Global Key Account Manager

About FPS

At FPS, Flexible Packaging Solutions, 3.500 colleagues across 19 countries work together to create flexible packaging solutions that protect products people rely on every day, from food to pharmaceuticals.

Our global workforce brings together 31 nationalities and four generations, combining different perspectives, experiences and ideas across our organization. Women represent 51% of our colleagues, and we are proud to be Great Place to Work Certified in every country where certification is eligible.

Across 13 production plants and 22 sales locations, we produce FIBCs (Big Bags), container liners and other sustainable packaging solutions for customers around the world.

Sustainability is an important part of how we operate. Our EcoVadis Platinum rating places FPS among the top 1% of companies worldwide for sustainability performance.

Our impact also reaches beyond our business. Through our WaterSafe program, we have supported around 4.3 million people to access clean water.

At FPS, you will have the opportunity to grow through real projects, meaningful feedback and the freedom to bring new ideas to life.

Come as you are. Grow with purpose. Join FPS.

This role is based in the Benelux region.

Key Responsibilities

Strategic Account Management

• Develop and execute long-term account plans aligned with customer priorities and FPS objectives.
• Build executive-level relationships across Procurement, Sustainability, Supply Chain, Operations, and Senior Leadership.
• Drive retention, organic growth, and margin improvement through value-based commercial engagement.
• Lead regular business reviews and strategic alignment meetings with key customers.

Commercial Growth & Business Development

• Identify and close profitable new opportunities across Global and Multi-National Accounts.
• Drive growth through cross-selling, innovation, sustainability initiatives, and geographic expansion.
• Lead negotiations, global tenders, and RFPs/RFQs; develop value propositions around total cost of ownership and supply security.
• Build and maintain an active opportunity pipeline.

Cross-Functional Leadership

• Coordinate Commercial, Operations, Supply Chain, Finance, Quality, Comex, and C3PM in a “team-based selling” model.
• Ensure alignment between customer expectations and internal capabilities.

Market Intelligence

• Monitor market trends, competitor activity, and raw material dynamics to identify opportunities and risks.
• Translate insights into actionable commercial strategies and share with FPS leadership.

Skills & Competencies

Customer & Commercial Leadership

• Strong customer-centric mindset; consultative and value-based selling approach with proven negotiation skills.
• Ability to manage complex international customer organizations across multiple countries.

Strategic & Analytical Thinking

• Strong business acumen: pricing, profitability, margins, and total cost of ownership.
• Data-driven decision-making; able to convert strategy into actionable initiatives.

Leadership & Communication

• High ownership and resilience; entrepreneurial, results-driven, able to influence without direct authority.
• Excellent communication and presentation skills from operational to executive level.
• Fluent in English; Dutch and/or German highly desirable.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Sales, Marketing, Engineering, Supply Chain, or related field.
• 8–10 years in Global Key Account Management, Strategic Sales, or Commercial Leadership in international B2B.
• Proven track record managing Global/Multi-National Accounts in packaging, manufacturing, industrial, or chemicals.
• Experience leading strategic negotiations, global tenders, and cross-functional commercial projects.
• Flexible packaging market knowledge is a strong advantage.