Medical Science Liaison Benelux W/M

Broad Overview

The medical Science Liaison is responsible for supporting the safe and effective use of Company therapies. The role focuses on communicating complex medical and scientific information to healthcare professionals and providing field medical intelligence and insights to internal stakeholders. The MSL has internal and external training responsibilities for Company therapies. Reporting to the Europe MSL Director, the MSL manages, develops, and grows medical activities within an assigned territory, achieving key medical objectives by supporting Serb's operations in the Benelux region.

Responsibilities

Therapy Training

• Proactively engage HCPs providing on‑label product and procedural training of Company therapies.
• Serve as a subject matter expert, teach medical education and internal training courses.
• Provide product and disease‑state educational/training support to the Company Commercial and R&D departments related to technical, medical and scientific information.
• Provide refresher training to users who are not achieving desired outcomes.

Medical Support: Focus on Therapies

• Build, maintain and manage effective professional peer‑to‑peer relationships with contracted external experts (EE) or Key Opinion Leaders, engaging in bi‑directional scientific/educational exchange.
• Understand medical/scientific barriers that may influence patient outcomes.
• Focus on ongoing research, newly published evidence, practice pattern changes and alternative therapies.
• Teach the clinical evidence story linking the totality of evidence in a non‑biased manner.
• Inform HCPs about clinical evidence and accurately communicate key evidence gaps.
• Execute on medical plans, communicating technical and clinical data supporting new products and/or new indications.
• Create a territory plan to identify KOLs that will provide meaningful clinical insights.
• Provide medical and scientific support for EEs speaking on Company products at medical meetings and congresses.
• Investigate and gather field medical intelligence/insights that might affect therapy safety/efficacy, Clinical/R&D strategies and competitive activities.
• Create strategies to gain insights from a diverse set of stakeholders.
• Communicate knowledge in a simple, coherent and informative manner to internal stakeholders.
• Identify clinical insights and knowledge gaps and articulate the impact and magnitude of the findings.
• Provide medical/scientific congress support, communicating accurate information with timely follow‑up.
• Attend key sessions and communicate knowledge in a simple, coherent and informative manner to internal stakeholders.

Develop KOL Engagement at Congresses

• Identify local medical and patient needs, defining and executing local Medical Plans aligned with the individual country and corporate strategy.
• Interact with Medical Societies and answer the medical/scientific queries of Medical Societies regarding assigned Company products.
• Coordinate, plan Scientific Educational activities, advisory boards with KOLs within the assigned therapeutic area or Company products.
• Submit timely reports of field interactions and events as well as tracking activities against agreed KPIs and regional medical activity plan.
• Provide assistance to Commercial team and Market Access; support presentations of new information to hospital formularies and reimbursement decision makers as required.
• Apply exceptional literature research and curator skills directly addressing medical information requests from HCPs.
• Provide thoughtful and medically sound assessments in a timely manner.
• Use medical information to appropriately build KOL relationships and deliver medical insights to the business.

Research Support: Focus on Therapies

• Assist the Company’s Clinical Development department with company‑sponsored clinical trials, focusing on clinical trial site identification, site initiation, site protocol education, and ongoing support.
• Identify key issues that are accelerating or inhibiting patient recruitment, quality data collection or patient retention.
• Recommend research sites that can perform well delivering patient enrolment and quality data.
• Support principal investigators and provide up‑to‑date information that may improve patient recruitment and/or data quality. Provide medical insights and updates on key findings affecting the study performance.
• Through scientific exchange, discover novel investigator‑initiated (IIS) ideas.
• Clearly articulate the Company’s strategic interest and fully understand how a concept fits within the strategy.
• Fully appreciate novel ideas that could significantly impact patient c