Linux & VMware Infrastructure Engineer

pSpektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects. /p h3Who we are supporting /h3 pThe NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium. /p pThe NCIA provides a wide range of services, including: /p ul liCyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats. /li liCommand and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations. /li liSatellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces. /li liElectronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks. /li liInformation Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers. /li /ul pOverall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities. /p h3The program /h3 h3Assistance and Advisory Service (AAS) /h3 pThe NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V. /p pTo provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce. /p h3Role ID – C /h3 h3Role Duties and Responsibilities /h3 pDaily Operations and Maintenance: /p ul liGuarantee seamless operation and upkeep of NISC IaaS Services, regardless of whether they are hosted on-premises, in private clouds, or public clouds. /li liPerform system administration tasks for other IaaS-related assigned systems. /li /ul pTroubleshooting and Issue Resolution: /p ul liIdentify and troubleshoot issues promptly, assisting in their timely resolution. /li /ul pChange Management and Documentation: /p ul liFollow change management processes diligently. /li liUpdate network topology diagrams and the Configuration Management Database (CMDB) after installing new components or decommissioning old ones. /li /ul pStrategic Support and Coordination: /p ul liProvide advice and support to the IaaS Service Area Owner (SAO) and Service Delivery Managers (SDMs) throughout the entire capability lifecycle. /li liFoster close and coordinated ties with IaaS management to ensure harmonized efforts and synchronized outcomes across all activities. /li /ul pSLA Compliance and Process Development: /p ul liMonitor compliance with Service Level Agreements (SLAs). /li liContribute to the development of processes, procedures (SOPs), and Standard Operating Instructions (SOIs) for IaaS services. /li /ul pReporting and Communication: /p ul liPrepare reports, briefings, position papers, and presentations for senior management during project development and implementation phases. /li /ul pAd Hoc

Responsibilities:
/p ul liUndertake ad hoc tasks related to the NISC Business responsibilities. /li /ul pAvailability and Flexibility: /p ul liBe prepared to work during scheduled maintenances, service affecting activities, and contingency situations beyond regular business hours. /li liBe on-call after

working hours
on weekends if necessary. /li /ul pTravel and Deployment: /p ul liBe ready to travel and work at various locations, including SHAPE/Mons, HQ Brussels, The Hague/Netherlands, or other Data Centers in NCIA's responsibility as required. /li /ul h3Essential Skills, Experience and Certifications /h3 ul liPractical proficiency in both on-premises and cloud technologies (both public and private). /li liFamiliarity with the operations and standards of Infrastructure as a Service (IaaS), including physical and virtual servers, VMware hypervisor, and storage devices. /li liHands-on experience wi