Customer Service Spanish/ Portugese/ English
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Your new role
We're on the lookout for Spanish, Portuguese and English-speaking Customer Service Representatives to join an international company in Zaventem, specializing in the medical sector
First of all, you are responsible for entering the orders in the ERP system. Your clients? Well, they range from hospitals to distributors in the region. You'll be tackling frontline questions independently and, when needed, collaborating with other departments for more complex inquiries. But that's not all – your role might evolve to include tasks like drafting quotes, handling complaints, phone support, and finish returns.
Your profile
- Fluent in spoken and written Spanish, Portuguese and English, as you will support both the Spanish and Portuguese markets
- You love to be in contact with clients & an international working atmosphere
- You are able to work with short deadlines, prioritise your tasks and handle unexpected challenges
The terms of employment
From the start, you will receive an attractive salary package supplemented with meal vouchers and other extra-legal advantages. You will have the ability to work 1 day from home. You'll start under an interim contract, where a fixed contract will follow after six months.
About the organization
Our client is an international company active in healthcare. The company is located in Zaventem and is looking for reinforcement for their customer service team through Hays. They are a rapidly growing company with a dynamic team and motivated colleagues.