Global End User Services Delivery Leader

Il y a 2 heures

Machelen, Flanders, Belgique Capgemini Temps plein
pCapgemini Belgium is seeking an EUS Service Delivery Manager to own end-to-end delivery, governance and continuous improvement of End User Services. You will ensure SLA adherence, coordinate among client stakeholders, Capgemini delivery teams and third‑party providers. /ppYou will apply ITIL processes, drive incident and problem management, and report performance through dashboards. The role requires strong stakeholder management, global delivery experience and SIAM‑oriented collaboration across /p