Manager Cantillana Facade

ppManager of Cantillana Façade (M/F/X) /p h3Mission /h3 pThe bManagerof Cantillana Façade /b is responsible for the boperational implementation /b and bdaily management /b of Cantillana Façade, ensuring that all activities follow the guidelines and strategic framework provided by the group. The role focuses on driving boperational excellence /b, bsustainable local growth /b, and bprofitability /b with full bPL responsibility /b. Key duties include managing daily operations and logistics, coordinating customer service to ensure boptimized processes /b, and strengthening bclient relationships /b within the Belgian market. /p h3Result Areas /h3 h3Operational Sales Business Execution /h3 ul lipImplement and execute bsales activities /b in alignment with group commercial policies to achieve brevenue targets /b. /p /li lipIdentify new bmarket opportunities /b, customer segments, and growth areas through bmarket research /b and bcompetitor analysis /b. /p /li lipDevelop and maintain relationships with bkey customers /b, distributors, and partners to drive long-term business growth. /p /li lipSet and monitor bsales targets /b, ensuring alignment with overall business objectives. /p /li lipEnsure that bsales processes /b and commercial policies are clearly defined, optimized, and adhered to. /p /li /ul h3Operational Organization Customer Excellence /h3 ul lipEnsure the efficient organization of local bcustomer service /b and support functions. /p /li lipOptimize daily boperational workflows /b to enhance bcustomer satisfaction /b and brand reliability. /p /li lipManage the execution of bmarketing materials /b as defined by group standards to support local sales. /p /li lipMonitor local bmarket feedback /b to ensure operational alignment with client needs. /p /li lipMaintain a unified and effective boperational approach /b in all commercial interactions. /p /li /ul h3Customer Relationship Management Market Expansion /h3 ul lipBuild and maintain strong relationships with bkey customers /b, architects, contractors, and distributors. /p /li lipLead high-level bnegotiations /b and establish bstrategic partnerships /b to enhance business opportunities. /p /li lipDevelop bcustomer segmentation strategies /b to optimize sales and marketing efforts. /p /li lipEnsure bcustomer satisfaction /b and loyalty through consistent engagement and support. /p /li lipOversee the development of bCRM systems /b and tools to track customer interactions, feedback, and opportunities. /p /li /ul h3Operational, Logistics Customer Service Management /h3 ul lipDefine the long-term blogistics /b, inventory, and bsupply chain strategy /b aligned with broader company goals. /p /li lipProvide high-level oversight to ensure processes aren't just optimized for today, but designed to bscale for future growth /b. /p /li lipAct as the bescalation point /b when daily operations hit major bottlenecks, systemic issues, or critical failures. /p /li /ul h3Team Leadership Performance Management /h3 ul lipLead, mentor, and develop teams, fostering a culture of bhigh performance /b and binnovation /b. /p /li lipSet clear bKPIs /b, goals, and professional development plans for team members. /p /li lipEstablish a bstructured training program /b to enhance expertise. /p /li lipCreate a bcollaborative environment /b that encourages creativity, accountability, and continuous improvement. /p /li lipEnsure that the team is equipped with the right btools, resources, and technologies /b to succeed. /p /li /ul h3Financial Commercial Management /h3 ul lipDevelop and manage the sales, marketing, and operational budget, ensuring profitability and return on investment with full bPL responsibility /b. /p /li lipOptimize bpricing strategies /b, discount structures, and promotional activities to drive brevenue growth /b. /p /li lipCollaborate with the finance team on bforecasting /b, bfinancial planning /b, and bcost control /b. /p /li lipEnsure bcommercial policies /b and pricing structures are competitive and aligned with business objectives. /p /li /ul h3Cross-Functional Collaboration Group Alignment /h3 ul lipWork closely with bRD and Technical Support /b to develop innovative solutions tailored to customer needs. /p /li lipAlign local sales and operational activities with bgroup policies /b, production, and logistics for smooth execution. /p /li lipPartner with bHR /b for recruitment, training, and talent development in the commercial department. /p /li lipAlign with binternational sales teams /b within the company group to share best practices and strategies. /p /li lipEnsure bcontinuous communication /b between departments to optimize business performance. /p /li /ul h3Reporting Market Analysis /h3 ul lipTrack sales and marketing performance through bdata-driven analysis /b and bKPI monitoring /b. /p /li lipProvide regular reports on revenue, bmarket trends /b, customer feedback, and strategic initiatives. /p /li lipUse banalytics and insights /b to refine